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Assistant Manager – Visa

InTalent Asia784 open roles

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Your applicationOpen nowAssistant Manager – VisaInTalent Asia
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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. InTalent Asia postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

InTalent Asia median: 1 days open

The posting

WE ARE HIRING: Assistant Manager – Visa

Location: Colombo, Sri Lanka

Employment Type: Full-time

Industry: Travel & Tourism / Visa Processing Services

Working Days:

Monday to Friday – 8.30 a.m. to 5.00 p.m.

Saturday – 9.00 a.m. to 1.30 p.m..

Key Accountabilities

Operational Management

  • Oversee end-to-end visa processing operations.
  • Ensure compliance with embassy and consulate regulations.
  • Monitor documentation accuracy and submission quality.
  • Manage urgent, escalated, and complex visa cases.

Team Leadership

  • Supervise, coach, and guide Visa Executives.
  • Allocate workload effectively and monitor productivity levels.
  • Conduct performance reviews and support team development planning.

Client & Stakeholder Management

  • Maintain strong relationships with embassies, VFS centres, and corporate clients.
  • Handle escalations and ensure professional service recovery.

Process & Compliance

  • Ensure adherence to SLAs and internal control procedures.
  • Maintain updated knowledge of global visa regulations and requirements.
  • Identify and implement process improvements to enhance operational efficiency.

Reporting & Financial Oversight

  • Monitor revenue targets (where applicable).
  • Review operational reports and productivity metrics.
  • Ensure proper documentation, record keeping, and audit compliance.

Competencies

  • Leadership & Team Management
  • Customer Focus
  • Attention to Detail
  • Decision Making
  • Planning & Organizing
  • Stakeholder Management

Qualifications & Experience

  • Bachelors Degree in Business, Tourism, or a related field.
  • 4–6 years of experience in visa operations.
  • Prior supervisory experience is preferred.

Ready to Take Your Career to New Heights?

We are InTalent Asia, your go-to recruitment partner in Sri Lanka, and weve got an exciting opportunity for you! We are looking for a dynamic professional to fill the role of Assistant Manager – Visa.

At InTalent Asia, were not just recruiters — were here to architect your career success. Join us in matching your expertise with rewarding opportunities.

Apply now and take the next step in your professional journey!

#InTalentAsia #VisaOperations #TravelCareers #AssistantManager #TourismIndustry #HiringNow #CareerOpportunity #LeadershipRole #ElevateYourCareer

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