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Open nowFirst seen 4 days ago

Chief Operating Officer

InTalent Asia784 open roles

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Your applicationOpen nowChief Operating OfficerInTalent Asia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on InTalent Asia's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. InTalent Asia postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

InTalent Asia median: 1 days open

The posting

WE ARE HIRING : Chief Operating Officer – Retail

Location: Sri Lanka

Employment Type: Full-time

Company Industry: Retail

  • Role Overview
  • We are seeking a strategic and results-driven Chief Operating Officer – Retail to lead end-to-end retail operations and drive business growth across all outlets. This role focuses on operational excellence, sales performance, customer experience, and building a high-performing retail organization aligned with business objectives.
  • Key Responsibilities
  • Retail Operations Management Oversee daily operations across all retail outlets Ensure consistency in operational standards, processes, and policies Monitor store performance and implement corrective actions Optimize staffing, merchandising, and inventory management
  • Sales Performance & Growth Drive sales growth and revenue across all branches Monitor KPIs including sales targets, conversion rates, and productivity Identify opportunities to improve store performance and profitability Collaborate with merchandising teams to ensure optimal product mix
  • Customer Experience & Service Excellence Ensure high standards of customer service across all outlets Develop and implement customer experience strategies Monitor feedback and improve service delivery Implement training programs to enhance service culture
  • Store Operations & Efficiency Establish retail operational procedures and best practices Improve efficiency and resolve store-level operational challenges Ensure effective inventory control and minimize shrinkage
  • Team Leadership & Development Lead and manage Area Managers, Store Managers, and operations teams Build strong leadership pipelines within retail operations Drive employee engagement, productivity, and discipline
  • Retail Expansion & Store Development Support expansion strategies and new store openings Ensure smooth store setup and operational readiness Evaluate store performance and recommend improvements
  • Financial & Budget Management Monitor operational budgets and control costs Improve profitability and operational margins Ensure financial discipline across all retail outlets
  • Compliance & Governance Ensure compliance with company policies, procedures, and legal regulations Maintain operational governance and risk management standards

Candidate Profile

  • Bachelor's Degree in Business Administration, Retail Management, or a related field
  • Minimum 10+ years of experience in retail operations, including senior leadership roles
  • Proven experience managing multi-store retail operations

Skills & Competencies

  • Strong leadership and strategic management skills
  • Excellent retail operations and business acumen
  • Strong understanding of sales, merchandising, and customer experience
  • Financial management and budgeting expertise
  • Excellent communication and stakeholder management skills
  • Strong problem-solving and decision-making abilities
  • Ability to drive organizational performance and growth
  • High level of accountability and execution excellence

Ready to take your career to new heights?

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you! Our client is looking for a dynamic individual to fill the role of Chief Operating Officer – Retail.

At InTalent Asia, we're not just recruiters; we're here to architect your career success. Join us in the journey of matching your skills with unparalleled opportunities.

Apply now and see how you can be the perfect fit for this exclusive position!

#InTalentAsia #CareerOpportunity #JobVacancy #COO #RetailJobs #RetailManagement #Leadership #Operations #BusinessGrowth #ElevateYourCareer

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