The posting
WE ARE HIRING: Customer Service Executive
Location: Uptown Colombo, Sri Lanka
Employment Type: Full-time
Industry: Real Estate / Property Development
Role Overview
We are seeking a professional and customer-focused Customer Service Executive to manage client communication, documentation coordination, and service delivery within a premium real estate environment.
The role requires strong interpersonal skills, attention to detail, and the ability to coordinate effectively with internal departments to ensure seamless customer experience.
Key Responsibilities
- Maintain and organize all customer-related documentation and communication records.
- Prepare and coordinate monthly payment reminder letters and related correspondence.
- Communicate and coordinate with internal departments on customer-related matters.
- Ensure timely resolution of customer inquiries and concerns.
- Work closely with the Customer Service team to maintain high service standards.
- Uphold professionalism and deliver exceptional customer experience at all times.
Qualifications & Experience
- Bachelors Degree or Diploma in Business Management, Marketing, Business Administration, or a related field.
- 1–2 years of experience in customer service, administration, or sales coordination.
- Strong interpersonal and communication skills.
- Fluency in English (written and verbal).
- Proficiency in MS Office applications (Word and Excel).
- Experience in real estate or property management will be an added advantage.
Ready to take your career forward?
We Are InTalent Asia, a leading recruitment and talent solutions partner in Sri Lanka, connecting professionals with dynamic opportunities across diverse industries.
We are currently seeking a service-driven Customer Service Executive to join a structured and customer-centric environment.
At InTalent Asia, we dont just match candidates with jobs — we help build long-term career success.
Apply now and let InTalent Asia connect you to your next professional milestone.
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