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Open nowFirst seen 2 days ago

Customer Support

InTalent Asia784 open roles

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Your applicationOpen nowCustomer SupportInTalent Asia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on InTalent Asia's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. InTalent Asia postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

InTalent Asia median: 1 days open

The posting

WE ARE HIRING: Customer Support Officer

Industry: Professional Services / Financial Services

Location: Colombo, Sri Lanka

Employment Type: Full-time (Permanent)

Role Overview

The Customer Support Officer (Night Shift) is responsible for delivering professional, prompt, and accurate customer service to global clients. The role involves handling customer queries, requests, and order placements while maintaining high service standards and meeting agreed service timelines.

Key Responsibilities

  • Provide excellent customer service to customers worldwide via telephone and written communication
  • Handle customer queries, service requests, and order placements professionally and accurately
  • Communicate clearly and effectively with clients in English
  • Maintain high standards of service quality and customer satisfaction
  • Work according to assigned shift schedules and holiday calendars
  • Multitask efficiently while handling multiple customer interactions
  • Adhere to agreed service levels, timelines, and internal procedures
  • Qualifications & Experience

Experience

  • Minimum 1 year of experience in a related field

Skills & Competencies

  • Excellent written and spoken English
  • Strong telephone etiquette
  • Good Microsoft Office computer skills
  • Ability to multitask effectively
  • Positive attitude with a confident, flexible, and self-driven approach

Benefits

  • Hospitalization cover for employee, spouse, and children
  • Life insurance cover
  • Medical expense reimbursement
  • Travel allowance
  • Wellness allowance
  • Option to work 3 days per week from home after probation

Ready to Take Your Career to New Heights?

Were InTalent Asia, your trusted recruitment partner in Sri Lanka, connecting customer service professionals with globally focused career opportunities.

At InTalent Asia, we dont just recruit—we help architect long-term career success.

Apply now and see how you can be the perfect fit for this opportunity!

#InTalentAsia #CareerOpportunity #JobVacancy #CustomerSupport #NightShiftJobs #CustomerServiceCareers #GlobalExposure #ElevateYourCareer

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on InTalent Asia's form

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  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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