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Operations Executive

InTalent Asia784 open roles

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Your applicationOpen nowOperations ExecutiveInTalent Asia
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. InTalent Asia postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

InTalent Asia median: 1 days open

The posting

WE ARE HIRING: Operations Executive

Location: Rajagiriya, Sri Lanka

Employment Type: Full-Time

Work Arrangement: Onsite

Industry: Recruitment, HR Services & Business Development

Experience Required: 1–3 Years

About the Role

We are seeking a proactive, organized, and results-driven Operations Executive to support business development, client relationship management, recruitment coordination, and operational activities within the recruitment and HR services industry.

The successful candidate will play a key role in supporting client acquisition, managing stakeholder relationships, coordinating recruitment activities, monitoring service delivery, and ensuring smooth day-to-day business operations.

This role is ideal for an energetic professional with excellent English communication skills, strong organizational capabilities, and a passion for business development and recruitment operations.

Key Responsibilities

Business Development & Client Acquisition

  • Identify and acquire new clients through cold calling, networking, referrals, and business development activities.
  • Research potential customers and identify opportunities within recruitment, staffing, and HR services sectors.
  • Contact prospective clients to introduce recruitment and HR solutions.
  • Build and maintain strong relationships with prospective and existing clients.
  • Understand client recruitment requirements and recommend suitable services.
  • Conduct client meetings, presentations, and commercial discussions.
  • Support negotiations and client agreement finalization processes.
  • Follow up on business inquiries, proposals, and pending opportunities.
  • Monitor recruitment market trends and identify business growth opportunities.
  • Maintain accurate records of business development activities and client interactions.

Recruitment Operations & Coordination

  • Coordinate closely with recruitment teams to ensure smooth service delivery.
  • Monitor recruitment progress and follow up on client requirements.
  • Support timely candidate submissions and recruitment activities.
  • Ensure client requirements are accurately communicated to recruitment teams.
  • Track recruitment activities to ensure agreed timelines and expectations are achieved.
  • Coordinate with internal teams to resolve recruitment-related operational issues.
  • Maintain effective communication between clients, consultants, and stakeholders.
  • Support the delivery of recruitment services in line with agreed service levels.

Client Relationship Management

  • Maintain regular client communication regarding recruitment progress and service updates.
  • Respond professionally and promptly to client inquiries.
  • Support the resolution of client concerns and service-related issues.
  • Build long-term business relationships through proactive follow-up and engagement.
  • Gather client feedback and communicate recommendations for service improvement.
  • Maintain strict confidentiality of client and candidate information.

Operations Administration & Reporting

  • Oversee day-to-day operational activities to ensure efficient workflows.
  • Coordinate with internal teams to complete operational requirements accurately and on time.
  • Maintain and update client databases, recruitment records, and internal systems.
  • Prepare regular reports on business development activities, recruitment progress, client feedback, and operational performance.
  • Track pending tasks, follow-ups, and operational updates.
  • Ensure documentation and records are accurate and properly maintained.
  • Identify opportunities to improve operational efficiency and service quality.
  • Support additional operational and business development initiatives as assigned by management.

Requirements

  • Bachelor's Degree in Business Management, Human Resources, Operations Management, or a related field.
  • Minimum 1–3 years of experience in operations, administration, recruitment, HR, business coordination, client servicing, or project coordination.
  • Previous experience in recruitment, HR operations, or IT recruitment will be an advantage.
  • Excellent written and spoken English communication skills are mandatory.
  • Strong interpersonal and stakeholder management skills.
  • Confidence in communicating with prospective clients through calls, emails, and meetings.
  • Strong organizational, multitasking, and time-management abilities.
  • Ability to build and maintain positive client relationships.
  • Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
  • Familiarity with CRM systems, recruitment platforms, or operational management tools will be an added advantage.
  • Strong follow-up and coordination skills.
  • Ability to manage multiple assignments and meet deadlines.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently while collaborating effectively with teams.
  • Proactive, self-motivated, professional, and results-driven mindset.
  • Willingness to work onsite in Rajagiriya.

Ready to take your career to new heights?

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we've got an exciting opportunity for you!

We are looking for a motivated and dynamic individual to join our team as an Operations Executive.

At InTalent Asia, we're not just recruiters; we're here to architect your career success. Join us in the journey of matching your skills with unparalleled opportunities.

Apply now and take the next step toward a rewarding career in business development and recruitment operations!

How to Apply

Send your updated CV to [email protected]

Email Subject: Operations Executive

#InTalentAsia #CareerOpportunity #JobVacancy #OperationsExecutive #RecruitmentOperations #BusinessDevelopment #ClientRelationshipManagement #HRJobs #TalentAcquisition #BusinessOperations #CareerGrowth #ElevateYourCareer

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