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Open nowFirst seen 3 days ago

Store Assistant

InTalent Asia784 open roles

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Your applicationOpen nowStore AssistantInTalent Asia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on InTalent Asia's own form.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. InTalent Asia postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

InTalent Asia median: 1 days open

The posting

WE ARE HIRING:Store Assistant

Location: Sri Lanka

Employment Type: Full-time

Company Industry:Café & Retail Operations

Role Overview

The Store Assistantt is responsible for delivering a warm, welcoming, and values-led experience to guests, donors, volunteers, and visitors. The role supports day-to-day café and retail operations, ensuring high standards of customer service, cleanliness, and teamwork.

Working closely with the Café Manager and wider team, the Assistant helps create a calm, positive environment while supporting sales, events, and daily operational needs in line with policies and mission objectives.

Key Responsibilities

Front of House & Customer Experience

  • Greet and welcome guests with a friendly, engaging attitude, ensuring they feel valued and comfortable.
  • Act as a representative of the organization to the public, embodying its values and mission in every interaction.
  • Handle customer concerns and complaints professionally, aiming to resolve issues promptly and maintain guest satisfaction.
  • Address guest questions or concerns courteously and efficiently.
  • Encourage team members to stay engaged and passionate while delivering top-notch service.

Store Assistant

  • Support point-of-sale processes and basic cash handling in line with procedures.
  • Support day-to-day café service, including assisting with barista and service duties during busy periods.
  • Maintain cleanliness, organization, and presentation of café and retail areas.
  • Assist with merchandise and retail sales, including product knowledge, display, and basic upselling.

Operational & Team Support

  • Support café events, promotions, and special initiatives as required.
  • Follow policies, health & safety standards, and customer care guidelines.
  • Assist with opening and closing tasks as delegated by the Café Manager or Supervisor.
  • Work collaboratively with the café and wider team.
  • Support basic stock checks and flag low stock or issues to the relevant team member.

Qualifications & Experience

  • Minimum of 05 years of experience as a Café or Store Assistant in a reputed café set-up.
  • Must practice exceptional customer service.
  • Strong interpersonal and management skills, with a passion for contributing to the organizations mission.
  • Approachable team leader and strong team player, with the ability to work well under pressure.
  • Self-motivated and able to use initiative.
  • Organized and trustworthy.
  • Resilient and willing to take on challenges.
  • Must be flexible — the nature of work can often be unpredictable.

Ready to take your career to new heights?

We're InTalent Asia, your go-to recruitment partner in Sri Lanka, and we're supporting an exciting opportunity for a Café & Retail Assistant within a purpose-driven organization.

At InTalent Asia, we're not just recruiters; we're here to architect your career success.

Apply now and take the next step in your hospitality career.

#InTalentAsia #CareerOpportunity #CafeJobs #RetailAssistant #HospitalityCareers #ApplyNow

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