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Open nowFirst seen 2 days ago

Technical Support Engineer

InTalent Asia784 open roles

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Your applicationOpen nowTechnical Support EngineerInTalent Asia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on InTalent Asia's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. InTalent Asia postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

InTalent Asia median: 1 days open

The posting

WE ARE HIRING: Technical Support Engineer

Location: Colombo, Sri Lanka / Remote

Employment Type: Full-time

Industry: Information Technology / Cloud & Cyber Security

Role Overview

We are seeking a highly skilled and solutions-oriented Technical Support Engineer to support cloud infrastructure, cybersecurity, and enterprise IT systems within a fast-growing global technology environment.

The role requires strong expertise in Microsoft 365 administration, cloud platforms (Azure & AWS), cybersecurity best practices, and advanced system administration. You will provide technical leadership, resolve escalated issues, and ensure secure, reliable IT operations across client environments.

Key Responsibilities

Cloud & Security Management

  • Analyze, design, and implement cybersecurity and information security solutions.
  • Conduct in-depth security reviews of cloud services and SaaS platforms.
  • Support, monitor, and patch cloud infrastructure and supporting software.
  • Ensure compliance with industry security best practices and automation standards.

Microsoft 365 & Systems Administration

  • Manage Microsoft 365 administration and deployments.
  • Configure O365 compliance portals and security policies.
  • Troubleshoot operating systems and third-party application issues.
  • Monitor system configurations, maintain data integrity, and perform backups.

Incident & Vulnerability Management

  • Conduct incident prevention, detection, containment, eradication, and recovery.
  • Develop vulnerability management metrics and report findings to senior leadership.
  • Resolve technical issues escalated by Level 1 support teams.

Qualifications & Experience

  • Strong expertise in Microsoft 365 Administration (MS-900 certification preferred).
  • Proven experience supporting large cloud-based systems.
  • Deep knowledge of Azure and AWS cloud infrastructure.
  • Solid experience in Cloud Security and Compliance.
  • Knowledge in Networking and Firewalls.
  • Experience in support desk management and direct end-user engagement.
  • Strong understanding of system administration and enterprise IT environments.
  • Microsoft 365 certification series is an added advantage.
  • Understanding of Software Development Life Cycle (SDLC) is a plus.

Ready to advance your technology career?

We Are InTalent Asia, a leading recruitment and talent solutions partner in Sri Lanka, connecting skilled IT professionals with high-impact global opportunities.

We are currently seeking a technically strong and security-driven Technical Support Engineer to join a dynamic and innovation-focused technology environment.

At InTalent Asia, we dont just match candidates with jobs — we help build long-term career success.

Apply now and let InTalent Asia connect you to your next professional milestone.

#InTalentAsia #TechnicalSupportEngineer #CloudJobs #CyberSecurityCareers #ITJobs #HiringNow

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