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Open nowPosted 181 days ago

PROTOCOL OFFICER

JGC Group79 open roles

Where
Ghana
Work mode
On site
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Your applicationOpen nowPROTOCOL OFFICERJGC Group · Ghana
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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. JGC Group postings stay open a median of 24 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 181 days ago

JGC Group median: 24 days open

The posting

Job Description

Role Purpose

To provide professional protocol and executive support to the Office of the Executive Chairman by coordinating official engagements, VIP visits, and high-level meetings, ensuring proper etiquette, seamless logistics, and excellent stakeholder experience in line with Jospong Group standards.

Reports directly to: Head of Secretariat – Office of the Executive Chairman

Business Unit: Executive Chairman’s Office / Secretariat

Internal & External Relationships:

Internal:

  • Secretariat Cluster Leads
  • Security
  • Corporate Affairs
  • Cluster and Subsidiary Leadership Teams
  • Logistics and Administration Units

External:

  • Government agencies
  • Corporate partners
  • Delegations, VIPs, and external stakeholders
  • Service providers (hotels, transport, venues)

KEY RESULT AREAS

  1. Effective coordination of Executive Chairman engagements and visits
  2. Professional protocol management and stakeholder interface
  3. Seamless logistics and on-ground execution of events and programs
  4. Accurate documentation and follow-through on executive engagements
  5. Consistent representation of Jospong Group corporate standards and image

KEY RESPONSIBILITIES

Protocol & Executive Engagements

  • Plan and coordinate all Executive Chairman visits, meetings, and official engagements
  • Manage reception of delegations, VIPs, and external stakeholders
  • Ensure proper protocol, seating arrangements, introductions, and ceremonial procedures
  • Prepare visit itineraries, programs, and briefing notes

Event & Visit Coordination

  • Coordinate logistics for Executive Chairman engagements (transport, accommodation, venue setup)
  • Liaise with internal departments and external bodies ahead of visits
  • Supervise on-ground execution of programs and events
  • Maintain records of all official engagements

Secretariat Support

  • Support preparation of meeting materials and engagement packs
  • Assist with follow-ups arising from Executive Chairman meetings and visits
  • Maintain engagement logs and protocol documentation
  • Work closely with Secretariat Cluster Leads

Stakeholder Management

  • Serve as a professional interface between the Executive Chairman’s Office and visitors
  • Coordinate with government agencies, partners, and corporate stakeholders
  • Ensure company image and standards are upheld at all times

JOB SPECIFICATION

Competencies

  • Strong organizational and coordination skills
  • Excellent communication and interpersonal abilities
  • Professional etiquette and executive presence
  • High attention to detail
  • Ability to work under pressure and manage multiple engagements
  • Strong sense of confidentiality
  • Proactive, solution-oriented mindset
  • Good written and spoken English
  • Basic understanding of corporate governance and executive operations

Education / Experience

  • Minimum Bachelor’s Degree in Administration, International Relations, Public Relations, Hospitality Management, or related field
  • Minimum 2–5 years’ relevant experience in protocol, administration, corporate affairs, or executive support
  • Experience supporting senior executives or managing high-level engagements is an advantage

Knowledge & Skills

  • - Protocol standards and executive engagement management
  • - Event coordination and logistics planning
  • - Stakeholder relationship management
  • - Documentation and reporting
  • - Microsoft Office and administrative systems

Personal Attributes

  • Well-groomed with professional appearance
  • Respectful, calm, and tactful
  • Flexible working hours aligned to Executive Chairman schedule
  • Team-oriented with leadership potential
  • High integrity and discretion
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