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Open nowPosted 9 days ago

Customer Support Medewerker

Jobintenz.nl

Where
Utrecht, Netherlands
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Your applicationOpen nowCustomer Support MedewerkerJobintenz.nl · Utrecht, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Jobintenz.nl's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: posted 9 days ago

The posting

Ervaring in een soortgelijke functie is gewenst. Houdt u van klantcontact, werkt u nauwkeurig en denkt u graag mee over verbeteringen? In deze functie combineert u klantcontact met administratie en krijgt u de ruimte om initiatief te nemen.U bent het eerste aanspreekpunt voor klanten en relaties. U beantwoordt vragen, verwerkt aanvragen en wijzigingen en zorgt ervoor dat de administratie op orde is. Daarnaast denkt u mee over hoe werkzaamheden slimmer en efficiënter kunnen. De afdeling is volop in ontwikkeling, waardoor u niet alleen uitvoert, maar ook actief kunt bijdragen aan de verdere verbetering van de dienstverlening (onderwijsgericht). Wat gaat u doen?Uw werkzaamheden bestaan onder andere uit:Klanten en relaties telefonisch en per e-mail helpen met hun vragen;Aanvragen, inschrijvingen en wijzigingen verwerken en gegevens controleren;Klanten informeren over procedures en vervolgstappen;Contactmomenten vastleggen en openstaande vragen zorgvuldig opvolgen;Knelpunten signaleren en meedenken over verbeteringen;Samen met collega's werken aan een goede dienstverlening en de verdere ontwikkeling van de afdeling;*U schakelt gemakkelijk tussen klantcontact en administratieve werkzaamheden, houdt overzicht en zorgt ervoor dat zaken correct worden afgehandeld.Interesse?Wilt u een functie waarin u mensen verder helpt, zaken goed regelt en tegelijkertijd kunt meedenken over verbeteringen? Dan maken we graag kennis met u.Sollicitaties ontvangen wij graag via <a href="mailto:[email protected]" rel="nofollow">[email protected]</a>Contactpersoon is Petra Ukon, recruiter team Jobintenz 06-34113726

Posting text belongs to the employer. Removal requests: contact us.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Jobintenz.nl's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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