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Open nowPosted yesterday

Coordinador de Servicios Técnicos y Proveedores - Claro

Khana Consultores10 open roles

Where
Lima, Lima, Peru
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Your applicationOpen nowCoordinador de Servicios Técnicos y Proveedores - ClaroKhana Consultores · Lima, Lima, Peru

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Khana Consultores's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Khana Consultores postings stay open a median of 12 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted yesterday

Khana Consultores median: 12 days open

The posting

Descripción del puesto

MISIÓN DEL PUESTO

Coordinar y supervisar la gestión de los servicios de soporte especializado brindados por proveedores a nivel nacional, asegurando el cumplimiento de la programación, los alcances contractuales y los estándares de atención establecidos, mediante el seguimiento del desempeño de los proveedores y la identificación oportuna de desviaciones.

PRINCIPALES FUNCIONES

· Coordinar y realizar el seguimiento de los servicios de soporte especializado asignados a los proveedores a nivel nacional, asegurando el cumplimiento de la programación y los alcances establecidos.

· Evaluar el desempeño de los proveedores, identificando oportunidades de mejora y verificando el cumplimiento de los estándares de calidad y servicio.

· Realizar visitas y verificaciones en campo, en las instalaciones de los proveedores, para validar la correcta prestación de los servicios de soporte especializado.

· Monitorear el estado de los servicios, identificando desviaciones que puedan afectar la atención a los clientes y escalando oportunamente las incidencias a la jefatura.

· Coordinar la programación de visitas a proveedores, priorizando los requerimientos de la cartera de Gobierno.

· Revisar y validar entregables, solicitando la regularización de aquellos que no cumplan con los alcances, formatos o evidencias requeridas.

· Gestionar indicadores, reportes y mecanismos de seguimiento relacionados con la atención, visitas, pendientes y resultados de los proveedores.

· Proponer acciones correctivas y oportunidades de mejora en los procesos, controles y gestión de terceros.

· Velar por el cumplimiento de las normas y procedimientos de Seguridad y Salud en el Trabajo (SST).

Requisitos

· Bachiller universitario de las carreras de Administración, Negocios Internacionales, Sistemas o carreras afines.

· Experiencia mínima de 1 año en posiciones de Coordinación o 2 años desempeñando funciones de coordinación en posiciones como Analista, Especialista o similares.

· Experiencia en gestión, coordinación y seguimiento de proveedores en control de servicios, cumplimiento de compromisos y seguimiento de indicadores.

· Deseable experiencia en proyectos vinculados al sector público, Gobierno o procesos de licitación.

· Manejo de Excel a nivel intermedio o avanzado (indispensable).

· Manejo de Power BI a nivel intermedio (indispensable).

· Conocimientos básicos de SAP MM y sistemas de gestión de proveedores.

· Disponibilidad para realizar visitas y desplazamientos frecuentes a las instalaciones de proveedores.

COMPETENCIAS

· Negociación.

· Organización y planificación.

· Comunicación efectiva.

· Liderazgo y gestión de proveedores.

· Toma de decisiones.

· Autonomía.

· Manejo de objeciones y resolución de conflictos.

· Orientación a resultados.

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    The review screen in CV Rocket: how each CV was read, round by round.

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