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Open nowPosted 7 hours ago

Driver Operations Associate - UAE

Lalamove181 open roles

Where
Dubai
Work mode
On site
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Your applicationOpen nowDriver Operations Associate - UAELalamove · Dubai

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Lalamove postings stay open a median of 6 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 7 hours ago

Lalamove median: 6 days open

The posting

We are looking for an Associate, Driver Operations who thrives in challenges, embraces new ideas, and is excited to help shape what’s next at Lalamove.

Life at Lalamove is fast-paced and dynamic - we’re constantly building and doing things that haven’t been done before. We’re seeking high-energy, quick-thinking individuals who understand driver needs and can build strong, lasting partnerships with our fleet.

Together, we aim to strengthen our driver network and drive our position as a market leader in last-mile, on-demand delivery.

About the role

  • Cross Functional Bridge: Facilitating seamless communication and collaboration between local team and the local UAE Driver Operations Manager and inter-department.
  • Market Insight & Analysis: Develop a deep, data-driven, and qualitative understanding of the unique UAE supply market landscape including local regulations, driver demographics, and regional challenges or opportunities.
  • Standardization & Local Adoption: Quick to adopt and implement proven local frameworks, best practices, and standards to efficiently resolve localized operational bottlenecks.
  • Data-Driven Initiatives: Partner with the Driver Operations Manager to design, execute, and review strategic initiatives, utilizing localized data to tackle new market-specific challenges and capture growth opportunities.
  • Knowledge Sharing: Document high-impact, data-supported learnings from the UAE market and scale these insights to grow the local supply market.

What you'll need:

  • 1–3 years of experience in a call centre operations, preferably within Delivery Platforms.
  • experience in managing diverse fleet operations, including 2W (Motorbikes/3PL) and 4W vehicles (Cars, Vans, SUVs, and 1T/3T Fence Trucks).
  • Office-based role serving as the primary point of contact for Driver Partners.
  • Works closely with local teams on Driver acquisition, onboarding, training, community building, retention, and growth of branded vehicles.
  • Ensures KPI delivery, strong execution of initiatives, and accurate daily reporting.
  • Data-driven with exposure to analytics and proficiency in Excel.
  • Strong communicator with English proficiency
  • Knowledge and understanding of mobile and web technologies
  • A valid UAE driving license (preferred).
  • May conduct field engagements as needed.

By clicking “Submit Application” below, you've read and agreed to the Candidate Privacy Notice (https://www.lalamove.com/en-hk/candidate-privacy-notice) and consent to the processing of my personal data by Lalamove in accordance with this Notice.*

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