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Open nowPosted 12 hours ago

Technicien support informatique N1 - Confirmé (F/H/X)

metaline114 open roles

Where
Clichy, France
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Your applicationOpen nowTechnicien support informatique N1 - Confirmé (F/H/X)metaline · Clichy, France

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on metaline's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. metaline postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 12 hours ago

metaline median: 2 days open

The posting

METALINE est une ESN spécialisée dans l’infogérance, les services managés, le Data Center et le Digital Work Place.

Fondée avec l’ambition d’accompagner les entreprises dans la gestion et l’optimisation de leurs infrastructures IT, METALINE a su évoluer pour répondre aux enjeux technologiques d’aujourd’hui et de demain. Dans le cadre de notre croissance et pour répondre aux besoins spécifiques de l’un de nos clients, nous recherchons un.e Technicien support informatique N1 - Confirmé (F/H/X) pour une mission stratégique.

Si vous souhaitez évoluer dans un environnement dynamique et relever des défis stimulants au sein d’une équipe engagée, cette mission est faite pour vous !

Missions principales

  • prise en charge des tickets N0/N1 (qualification, priorisation, suivi, escalade N2/N3),
  • support utilisateurs Windows et macOS,
  • administration Google Workspace (comptes, alias, groupes, boîtes partagées, incidents de messagerie),
  • gestion des arrivées/départs (AD, Google, matériel),
  • préparation et déploiement des postes,
  • inventaire du parc, périphériques et salles de réunion,
  • premiers gestes en cas d'incident de sécurité (isolement du poste, blocage de compte, alerte),
  • documentation et base de connaissances
  • Environnement : Windows / macOS, Google Workspace, Notion, Active Directory, LAN Cisco et Meraki, Wi-Fi Meraki, Fortinet, VPN, SentinelOne, Riot, PRTG, Observium, outil de ticketing
  • Durée : 2 mois minimum, renouvelable

Profil recherché

Séniorité : junior, Bac+2/3 (BTS SIO, BUT R&T, TSSR ou équivalent),

au moins 1 an d'expérience en support (stage/alternance acceptés) Anglais : technique Conditions : présence sur site, horaires de bureau

Soft skills : sens du service, pédagogie et patience, réactivité, organisation, rigueur dans le suivi des tickets, capacité à reconnaître les limites de son périmètre et à escalader au bon moment, esprit d'équipe

Process de recrutement

  • Premier échange téléphonique avec un Responsable recrutement Metaline
  • Un Entretien Technique
  • Rencontre avec le client
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    The review screen in CV Rocket: how each CV was read, round by round.

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    An application in CV Rocket: every answer filled in on the employer's form.

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