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Open nowPosted 1026 days ago

Customer Success Manager (m/w/d)

microtech6 open roles

Where
Zentrale - Hargesheim
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Your applicationOpen nowCustomer Success Manager (m/w/d)microtech · Zentrale - Hargesheim
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on microtech's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 1026 days ago

The posting

Das erwartet Dich

Bei uns bist Du aktiver Gestalter von echten Kundenerlebnissen. Du verbindest Produktwissen, Vertriebsstärke, Serviceorientierung und professionelle Kommunikation – und trägst damit direkt zum Erfolg unserer Kunden und unseres Unternehmens bei.

Dein neuer Job im Überblick:

  • Produktkompetenz: Du lernst in der Einarbeitung und darüber hinaus unsere Software und ihre Module so gut kennen, dass du Anforderungen sicher zuordnest, Nutzen argumentierst und Lösungen vermittelst.
  • Vertriebssinn: Du baust Vertrauen auf, präsentierst souverän und wandelst Features in echte Mehrwerte. Abschlussorientierung gehört genauso dazu wie Empathie. Wir leben das relational Sales Modell!
  • Service-Exzellenz: Du erkennst den Unterschied zwischen Wunsch und Bedarf, findest smarte Lösungen und eskalierst nur mit klaren Vorschlägen.
  • Kommunikation: Du beherrschst alle Kanäle – vom empathischen Telefonat bis zur formal korrekten B2B-Mail – und dokumentierst zuverlässig.

Das bringst Du mit

  • Kaufmännische Ausbildung oder Studium
  • Erfahrung im Vertrieb oder Kundenservice, idealerweise im Software-Umfeld
  • IT-Affinität und Verständnis für Prozesse in Handel und Produktion
  • Kommunikationsstärke, Eigenverantwortung und Lust auf Weiterentwicklung

Das macht dich zur „10/10“

  • Du ordnest Kundenanforderungen souverän den passenden Features zu
  • Du nutzt Nutzenargumentation in allen vertrieblichen Situationen
  • Du findest für jedes Kundenanliegen eine Lösung, die für alle Seiten passt
  • Du kommunizierst verbindlich, wertschätzend und professionell – intern wie extern

Das bieten wir Dir

Was dich bei uns erwartet: Mehr als ein Job.

  • Sicherer Arbeitsplatz in einer erfolgreichen Unternehmensgruppe
  • Bis zu 60 % Homeoffice – flexible, moderne remote Arbeitskultur
  • Großartige Entwicklungsmöglichkeiten und individuelle Förderung
  • Agile Zielplanung mit OKR – du weißt, worauf es ankommt
  • Offene Kommunikation & flache Hierarchien – kurze Wege, schnelle Entscheidungen
  • Raum für Ideen und echte Mitgestaltung – das ist uns richtig wichtig!
  • Ein Team, auf das du dich verlassen kannst – kollegial, motiviert und menschlich
  • Ein Mix aus jahrelanger Erfahrung und frischem Software-Mindset
  • JobRad, Workcafé mit Tischkicker, Ruheraum, Mitarbeiterrabatte, Events und vieles mehr
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