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Open nowPosted 5 days ago

Assistant Front Office Manager (m/f/d) - Cape Verde – Sal Island

New Start Germany GmbH36 open roles

Where
Santa Maria, Sal, Cape Verde
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Your applicationOpen nowAssistant Front Office Manager (m/f/d) - Cape Verde – Sal IslandNew Start Germany GmbH · Santa Maria, Sal, Cape Verde

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on New Start Germany GmbH's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 5 days ago

The posting

Unterstützung des Front Office Managers bei der Leitung und Organisation des Rezeptionsbereichs Mitverantwortung für die Führung, Motivation und Einsatzplanung des Rezeptionsteams Sicherstellung eines reibungslosen Check-in- und Check-out-Prozesses Professionelle Betreuung und Beratung internationaler Gäste Bearbeitung von Gästewünschen, Beschwerden und besonderen Anliegen Vertretung des Front Office Managers bei dessen Abwesenheit Enge Zusammenarbeit mit dem Housekeeping, der Reservierung und anderen Hotelabteilungen Sicherstellung und kontinuierliche Verbesserung der Service- und Qualitätsstandards Effiziente Nutzung der Hotelmanagementsysteme Opera und Protel Supporting the Front Office Manager in managing and organizing the reception department Assisting with the leadership, motivation, and staff scheduling of the reception team Ensuring smooth check-in and check-out processes Providing professional assistance and support to international guests Handling guest requests, complaints, and special inquiries Acting on behalf of the Front Office Manager during their absence Close cooperation with housekeeping, reservations, and other hotel departments Ensuring and continuously improving service and quality standards Efficient use of the Opera and Protel hotel management systems Voraussetzungen Du hast eine abgeschlossene Berufsausbildung in der Hotellerie Du verfügst über mindestens ein Jahr Berufserfahrung als Stellvertretender Front Office Manager Du bringst Führungserfahrung mit Teams von mindestens zehn Mitarbeitenden mit Du hast Erfahrung an der Rezeption in der gehobenen Hotellerie Du verfügst über fundierte Kenntnisse der Hotelmanagementsysteme Opera und Protel Du hast gute Deutsch- und Englischkenntnisse in Wort und Schrift Portugiesischkenntnisse sind wünschenswert und Spanischkenntnisse von Vorteil Organisationstalent, Serviceorientierung und Kommunikationsstärke gehören zu deinen Stärken Du bist flexibel und bereit, im Schichtdienst zu arbeiten You have completed vocational training in the hotel industry You have at least one year of professional experience as an Assistant Front Office Manager You have leadership experience managing teams of at least ten employees You have experience working at the reception desk in upscale hotels You have solid knowledge of the Opera and Protel hotel management systems You have good German and English communication skills, both written and spoken Portuguese language skills are desirable, and Spanish language skills are an advantage Strong organizational skills, a service-oriented mindset, and excellent communication skills are among your strengths You are flexible and willing to work in shifts Vorteile Monatliches Nettogehalt von 1,500 € Unterkunft im Einzelzimmer in einem Mitarbeiterhaus Kostenfreie Verpflegung am Gästebuffet inklusive Getränke 30 Urlaubstage pro Jahr Vollständige Kostenübernahme für Visum und Flug Nutzung der Einrichtungen des Resorts Monthly net salary of €1,500 Accommodation in a private room in staff housing Free meals at the guest buffet, including beverages 30 days of annual leave Full coverage of visa and flight costs Access to resort facilities

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