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Open nowPosted 45 days ago

Analista de Regulação de Sinistro Automóvel Pleno

Pier Seguradora11 open roles

Where
São Paulo, SP, BR
Work mode
Hybrid
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Your applicationOpen nowAnalista de Regulação de Sinistro Automóvel PlenoPier Seguradora · São Paulo, SP, BR
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Pier Seguradora's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Pier Seguradora postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 45 days ago

Pier Seguradora median: 2 days open

The posting

Sobre a posição:

O que esperamos de você?

  • Assegurar uma regulação de sinistros precisa, ágil e transparente, garantindo decisões técnicas consistentes com foco na experiência do cliente.

Responsabilidades:

  • Realizar análise e regulação técnica de sinistros automóvel;
  • Conferir documentação (BO, CNH, CRV, orçamentos, notas fiscais, laudos) e garantir aderência às condições contratuais;
  • Realizar contato com segurados, terceiros, oficinas e peritos, conduzindo tratativas com empatia e clareza;
  • Aplicar critérios técnicos e normativos para definição de cobertura e indenização;
  • Controlar prazos e indicadores de atendimento;
  • Apoiar a identificação de possíveis fraudes e encaminhar casos suspeitos à área especializada;
  • Contribuir com melhorias de processo, automatizações e padronizações operacionais;
  • Alimentar e manter atualizados os sistemas de sinistros e planilhas de controle.

Requisitos obrigatórios:

  • Mínimo de 2 anos de experiência prévia em regulação de sinistros automóvel;
  • Conhecimento técnico de apólices e coberturas de automóvel;
  • Conhecimento técnico em análise de documentos (BO, CNH, CRV, orçamentos, notas fiscais, laudos);
  • Boa comunicação escrita e verbal;
  • Tomada de decisão baseada em critérios técnicos;
  • Organização e gestão de prioridades.

Requisitos desejáveis:

  • Conhecimento em Zendesk;
  • Conhecimento em Cilia;
  • Google Workspace intermediário (Google Sheets, Google Docs e Google Presentations);
  • Conhecimento em RNS e RNPA;
  • Conhecimento em legislação e normas SUSEP aplicáveis a seguros.

Remuneração e benefícios Pier 🤗💰

  • Plano de saúde e odontológico;
  • Benefício flexível (Caju);
  • Seguro Smartphone Pier Plano Premium (Se for coberto);
  • Total Pass;
  • Starbem: 5 consultas/mês (2 consultas de terapia, 1 de nutrição e 2 de outras especialidades) pagas pela Pier;
  • Licença Maternidade/Paternidade estendida;
  • Auxílio Creche.
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