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Open nowFirst seen 4 days ago

HRIS Training Analyst (Workday & ServiceNow) Hybrid

PM Consulting1,480 open roles

Where
Makati City, Metro Manila, Philippines
Work mode
Hybrid
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Your applicationOpen nowHRIS Training Analyst (Workday & ServiceNow) HybridPM Consulting · Makati City, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on PM Consulting's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. PM Consulting postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

PM Consulting median: 1 days open

The posting

HRIS Training Analyst (Workday & ServiceNow)

Location: Makati (Hybrid) Work Setup: Hybrid (2 Days WFH, 3 days RTO) Shift: Mid Shift (4:00 PM – 1:00 AM)

Key Responsibilities

  • Training Needs Analysis (TNA): Conduct thorough training needs assessments to identify knowledge gaps, performance directives, and technical learning requirements across regional and global HR teams.
  • Instructional Design & Content Creation: Design and develop engaging, end-to-end learning materials from scratch, including e-learning modules, digital reference guides, interactive job aids, and virtual instructor-led slide decks.
  • Training Delivery & Facilitation: Lead dynamic training sessions across multiple formats—in-person, virtual, and hybrid—tailored to diverse adult learning styles.
  • ServiceNow & Workday Focus: Serve as the subject matter expert in translating complex ServiceNow processes and Workday system transitions into digestible, actionable learning paths for end-users.
  • Stakeholder Management: Partner effectively with global HR stakeholders, subject matter experts, and business leaders to align training objectives with broader organizational goals.
  • Logistics & Scheduling Administration: Manage end-to-end training operations, including setting out invites, scheduling sessions across time zones, securing meeting rooms, and coordinating all technical and visual logistics.
  • Learning-Wide Initiatives: Actively participate in and support broader learning and development initiatives, contributing to the continuous improvement of the organization’s training framework.

Qualifications

  • Experience (Non-Negotiable): Minimum 3 to 5 years of proven experience as an HRIS Training Analyst, Instructional Designer, or Technical Trainer within a Shared Services or BPO environment.
  • Core Technical Expertise (Non-Negotiable): Hands-on experience designing and delivering specialized training for ServiceNow is strictly required. Proven experience supporting Workday transitions or system rollouts is strongly preferred.
  • Instructional Design Skills: Strong capability in content authoring tools (e.g., Articulate 360 / Storyline, Rise) to build digital and e-learning solutions from scratch.
  • Global Stakeholder Collaboration: Proven ability to build relationships and communicate effectively with global HR leaders and cross-functional partners.
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