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Open nowPosted 9 days ago

HR运营提效

qcraft/index22 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen nowHR运营提效qcraft/index · Beijing, Chinese Mainland
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 9 days ago

The posting

1. HR运营效能提升:负责HR运营全流程(入转调离、假勤、证明开具等)的诊断与优化,通过流程再造、标准化与自动化手段,持续提升SLA达成率、员工服务体验与运营成本效率。 2. SSC流程设计与落地:主导或参与HR SSC流程体系的设计、迭代与落地,建立清晰的SOP、服务目录与运营看板,推动"事务性工作"向"自助化+集中化"转型。 3. 劳动合同与劳动关系管理:负责多种用工形式的劳动合同全生命周期管理——签订、续签、变更、解除与终止;识别并管控各类用工关系中的法律风险,确保合同文本、签署流程与用工模式合规匹配,做好劳动关系风险的预防、预警与闭环处理。 4. AI工具应用与运营创新:将AI工具(智能问答机器人、合同智能审查等)有效落地到HR运营场景,通过工具创新提升运营管理效率,助力AI Native组织建设。 5. 数据驱动运营:搭建HR运营指标体系(工单量、响应时长、一次解决率、合同管理准确率等),定期输出运营分析报告,为管理决策提供依据。 6. 跨团队协作:联动HRBP、COE、IT及法务,推动HR系统需求落地与流程系统集成,确保政策与流程在一线有效执行。

1. 本科及以上学历,人力资源、法学、管理学等相关专业优先; 2. 3年以上相关工作经验,有大型科技组织HR SSC / HR运营相关经验优先,熟悉共享服务中心的运作模式与核心流程; 3. 具备多用工形式的劳动合同与劳动关系实操经验,熟悉《劳动合同法》及业务外包、非全日制用工等相关法规,能独立处理合同签订、变更、解除中的合规问题; 4. 擅长通过流程设计与落地实现组织提效,有从诊断、方案设计到推动落地的完整项目经验,方法论清晰; 5. 熟练使用AI工具(如大模型助手、RPA、智能客服/知识库搭建等),并能将其应用于实际运营工作,有提效成果案例者优先; 6. 具备良好的数据分析能力、跨部门推动力与owner意识,能在快节奏环境中独立推进项目; 7. 严谨细致,风险敏感度高;优秀的沟通表达能力,能在合规与员工体验之间做好平衡。

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