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Open nowPosted 4 days ago

Ingénieur Workplace h/f

Rcube Professional Services S.A10 open roles

Where
Luxembourg, Luxembourg, Luxembourg
Work mode
On site
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Your applicationOpen nowIngénieur Workplace h/fRcube Professional Services S.A · Luxembourg, Luxembourg, Luxembourg
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Rcube Professional Services S.A's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Rcube Professional Services S.A postings stay open a median of 11 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 4 days ago

Rcube Professional Services S.A median: 11 days open

The posting

Dans le cadre d’un projet stratégique au sein du secteur bancaire, nous recherchons un(e) Ingénieur Microsoft Workplace au sein d’un environnement financier exigeant

Missions principales :

  • Assurer un support IT premium auprès des Fund Managers, utilisateurs VIP, membres du Comité de Direction et collaborateurs de l'entreprise.
  • Diagnostiquer et résoudre les incidents matériels, logiciels et de connectivité.
  • Gérer les postes de travail Windows et les équipements Apple (MacBook, iPhone, iPad).
  • Administrer et maintenir les environnements Microsoft Intune et Apple Business Manager (ABM).
  • Assurer l'enrôlement, la configuration et le support des équipements via Windows Autopilot.
  • Accompagner les utilisateurs sur l'ensemble des solutions Microsoft 365 : Outlook, Teams, OneDrive, Excel, PowerPoint et Copilot.
  • Participer à l'administration des identités et des accès via Active Directory et Microsoft Entra ID.
  • Utiliser ServiceNow pour le suivi des incidents, demandes et changements.
  • Assurer le support des salles de réunion, équipements Teams Rooms et solutions audiovisuelles.
  • Configurer, déployer et maintenir les laptops Dell, stations d'accueil et périphériques associés.
  • Intervenir sur les problématiques de sécurité utilisateur liées à Microsoft Defender, Zscaler et Proofpoint.
  • Prendre en charge les incidents de bout en bout jusqu'à leur résolution complète, en garantissant une communication proactive avec les utilisateurs.

Profil :

  • Bac+3 minimum en informatique ou domaine équivalent.
  • Minimum 3 ans d'expérience dans un environnement Microsoft Azure.
  • Une certification Microsoft Azure ou Microsoft 365 constitue un réel atout.
  • Minimum 3 ans d'expérience dans un environnement de services financiers, de gestion d'actifs ou de banque privée.
  • Expérience avérée dans l'accompagnement d'utilisateurs VIP, Front Office ou populations à forte visibilité.
  • Aisance en anglais appréciée

Compétences techniques attendues:

  • Maîtrise de l'écosystème Microsoft Workplace : excellente connaissance de Microsoft 365 (Outlook, Teams, OneDrive, Excel, PowerPoint, Copilot), Microsoft Entra ID, Active Directory et Exchange Admin Center.
  • Expertise Endpoint Management & mobilité : expérience confirmée sur Microsoft Intune, Apple Business Manager (ABM), Windows Autopilot ainsi que l'administration des terminaux Windows, iOS et iPadOS.
  • Support poste de travail & environnement VIP : forte capacité à diagnostiquer et résoudre les incidents sur les équipements Dell, stations d'accueil, périphériques et appareils Apple, dans un contexte exigeant et orienté utilisateurs VIP.
  • Collaboration, sécurité & outils ITSM : bonne maîtrise de ServiceNow, Microsoft Defender, Zscaler, Proofpoint ainsi que du support des salles de réunion Teams, équipements audiovisuels et terminaux mobiles.
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