The posting
Job Responsibilities
- Handle feedback and enquiries relating to vocational licensing through outbound calls and emails.
- Communicate with members of the public and provide written responses where required.
- Liaise with internal and external stakeholders to resolve feedback and enquiries.
- Follow established guidelines and procedures for feedback handling.
- Use Microsoft Office, Outlook and other common office applications to support daily operations.
- Learn and use internal systems, with on-the-job training provided.
- Perform other ad hoc duties as assigned.
Job Requirements
- Minimum Diploma qualification.
- Good written and spoken English communication skills.
- Ability to speak Mandarin is an advantage.
- Customer service experience is preferred.
- Good attendance and punctuality.
Duration/Working Hours:
1 year (Immediate)
Monday - Thursday : 8.30am - 6.00pm
Friday : 8.30am - 5.30pm
5 days
** We regret to inform only shortlisted candidate will be notified.



