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Open nowPosted 12 hours ago

Gestor(a) de Oficina - Ponta Delegada|Açores

sellpoint28 open roles

Where
Ponta Delgada, Portugal
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Your applicationOpen nowGestor(a) de Oficina - Ponta Delegada|Açoressellpoint · Ponta Delgada, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on sellpoint's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 12 hours ago

The posting

A Sellpoint, especialista em recrutamento na área comercial, está a recrutar um(a) GESTOR(A) DE OFICINA para assumir a coordenação da operação e da equipa técnica, garantindo eficiência, qualidade, produtividade e satisfação do cliente.

PRINCIPAIS RESPONSABILIDADES

Gestão da operação

  • Gerir e acompanhar a atividade diária da oficina;
  • Planear e distribuir os trabalhos de acordo com as prioridades e a capacidade da equipa;
  • Assegurar o cumprimento de prazos, procedimentos técnicos e normas da marca;
  • Acompanhar tecnicamente as reparações e apoiar a resolução de intervenções mais complexas;
  • Garantir o cumprimento das normas de segurança, qualidade e ambiente.

Gestão de equipa

  • Coordenar, motivar e desenvolver a equipa de técnicos e mecânicos;
  • Promover uma organização eficiente do trabalho e uma cultura orientada para a qualidade e produtividade.

Gestão de desempenho

  • Monitorizar e analisar os principais KPIs da oficina, nomeadamente: Produtividade; Eficiência; Taxa de ocupação; Horas faturadas; Satisfação do cliente;
  • Identificar oportunidades de melhoria e implementar ações para aumentar a eficiência operacional;
  • Elaborar reportes de atividade e resultados.

Gestão de cliente e pós-venda

  • Acompanhar reclamações e situações de pós-venda;
  • Garantir respostas rápidas e adequadas às necessidades dos clientes;
  • Assegurar a articulação entre a oficina, receção, área comercial e restantes departamentos.

Gestão de recursos

  • Gerir stocks e necessidades de materiais;
  • Articular com fornecedores;
  • Acompanhar ordens de reparação, tempos, produtividade e custos.

PERFIL PRETENDIDO

  • Mínimo de 5 anos de experiência no setor automóvel, preferencialmente em contexto de oficina;
  • Experiência em liderança ou coordenação de equipas técnicas;
  • Conhecimentos sólidos de mecânica automóvel, diagnóstico e eletrónica;
  • Experiência na gestão de ordens de reparação, tempos, produtividade e custos;
  • Experiência no contacto com clientes e gestão de reclamações;
  • Carta de condução válida.

Envie o seu CV para [email protected], com a referência “Gestor(a) de Oficina - Açores”.

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  1. A CV for this posting

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on sellpoint's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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