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Open nowPosted yesterday

CAJERO DE ABONOS

Sitio de Oportunidades Empleo Grupo Coppel2,926 open roles

Where
Mexico, Nuevo Laredo, Tamaulipas, Mexico
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Your applicationOpen nowCAJERO DE ABONOSSitio de Oportunidades Empleo Grupo Coppel · Mexico, Nuevo Laredo, Tamaulipas, Mexico
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sitio de Oportunidades Empleo Grupo Coppel's own form.

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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market. Sitio de Oportunidades Empleo Grupo Coppel postings stay open a median of 2 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: posted yesterday

Sitio de Oportunidades Empleo Grupo Coppel median: 2 days open

The posting

Job Description

Brindar atención y servicio de calidad a los clientes mediante la ejecución eficiente y segura de las operaciones de cajas de abono, contribuyendo a la recuperación de cartera, la colocación de productos financieros y experiencia en el servicio.

Responsibilities

• Brindar atención y servicio en cajas de abono, resolviendo dudas y solicitudes en el primer contacto, cumpliendo con los estándares de servicio para asegurar una experiencia ágil, clara y confiable. • Validar la identidad del cliente y ejecutar las operaciones financieras, comerciales y transaccionales conforme a los manuales y decisiones, para garantizar la correcta aplicación de los movimientos y mitigar riesgos operativos o de fraude. • Gestionar la recepción de abonos y procesos de recuperación de cartera mediante los modelos de negociación y alternativas de regularización vigentes, para contribuir al saneamiento de la cartera y cumplimiento de objetivos. • Identificar oportunidades de colocación durante la atención al cliente, promoviendo productos y servicios financieros conforme a las necesidades del cliente, para contribuir a los objetivos comerciales. • Promover soluciones de protección , ahorro y vinculación financiera, así como canalizar oportunidades de atención especializada cuando corresponda, para fortalecer la relación comercial y bienestar financiero del cliente. • Identificar oportunidades de venta cruzada y recompra durante la atención al cliente, promoviendo opciones para incentivar nuevas compras y fortalecer la vinculación comercial del cliente. • Ejecutar operaciones transaccionales y de servicio, como remesas, corresponsalías, pagos, actualizaciones y demás servicios, conforme a los estándares de servicio, para garantizar una atención eficiente y ampliar las soluciones disponibles para el cliente. • Orientar e impulsar al cliente en el uso de canales alternos y plataformas digitales para la realización de sus operaciones, con el propósito de optimizar los tiempos de atención, fortalecer su adopción y contribuir a una operación más eficiente del centro. • Salvaguardar los valores bajo su responsabilidad mediante el control del efectivo en caja, validación de autenticidad de billetes y documentos, así como el cumplimiento de los límites de efectivo y lineamientos para el manejo de valores, para prevenir posibles riesgos. • Cumplir con la capacitación asignada y normativa aplicable, incluyendo Prevención de Lavado de Dinero, para asegurar su ejecución.

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