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Open nowPosted 10 hours ago

Atendente Consultivo Inbound (SDR Inbound)

smartcafe9 open roles

Where
RJ, [email protected], BR
Work mode
On site
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Your applicationOpen nowAtendente Consultivo Inbound (SDR Inbound)smartcafe · RJ, [email protected], BR

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on smartcafe's own form.

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. smartcafe postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 10 hours ago

smartcafe median: 2 days open

The posting

O Grupo Smart (Smart Café e WizMart) está em busca de um(a) Atendente Consultivo / SDR Inbound com perfil comunicativo, ágil e focado na satisfação do cliente e em resultados, para receber, qualificar e converter as solicitações de novos clientes que chegam até nós!

📌 Modo de Contratação e Trabalho Modelo: PJ (Pessoa Jurídica) Jornada: Presencial, de segunda a sexta-feira Local: Bairro da Glória — Rio de Janeiro / RJ

🎯 Objetivo da Função Receber, acolher e qualificar os leads e potenciais clientes que entram em contato com as marcas WizMart e Smart Café (via site, WhatsApp, telefone e redes sociais), realizando um atendimento consultivo de alta qualidade para mapear necessidades, apresentar soluções e agendar reuniões/visitas qualificadas para os representantes comerciais.

  • 📋 Principais Responsabilidades Atendimento Inbound Agil e Consultivo: Responder prontamente a contatos de potenciais clientes que buscam informações sobre nossas soluções via WhatsApp, telefone, e-mail e formulários.
  • Qualificação de Leads: Entender a fundo a necessidade do cliente, validando a aderência ao nosso perfil de cliente ideal (ICP).
  • Diagnóstico Comercial: Realizar triagem levantando dados estratégicos (número de colaboradores, estrutura atual, localização, orçamento e urgência da demanda).
  • Apresentação de Soluções: Conduzir conversas consultivas apresentando os diferenciais das marcas WizMart e Smart Café de forma clara e persuasiva.
  • Encaminhamento & Agendamento: Agendar reuniões ou visitas presenciais para os representantes comerciais, transmitindo o briefing completo da oportunidade.
  • Gestão de CRM & Follow-up: Manter o histórico 100% atualizado no CRM, realizando acompanhamento contínuo dos contatos em aberto e nutrindo interessados.
  • Sinergia com Vendas: Manter comunicação constante com a equipe comercial para garantir a evolução das oportunidades e alta taxa de conversão.

💡 Requisitos e Perfil Desejado Experiência prévia em atendimento ao cliente consultivo, pré-vendas (SDR Inbound) ou vendas internas (Inside Sales) B2B. Excelente comunicação verbal e escrita, com capacidade de escuta ativa e empatia. Agilidade e desenvoltura no uso de WhatsApp Business, telefone, e-mail e CRM. Perfil focado em solução de problemas, organização de fluxo de contatos e orientação para metas. Facilidade para trabalhar presencialmente no bairro da Glória.

📩 Como se candidatar Se você se identificou com a vaga e deseja fazer parte da expansão do Grupo Smart, cadastre-se.

💡 Requisitos e Perfil Desejado Experiência prévia em atendimento ao cliente consultivo, pré-vendas (SDR Inbound) ou vendas internas (Inside Sales) B2B. Excelente comunicação verbal e escrita, com capacidade de escuta ativa e empatia. Agilidade e desenvoltura no uso de WhatsApp Business, telefone, e-mail e CRM. Perfil focado em solução de problemas, organização de fluxo de contatos e orientação para metas. Facilidade para trabalhar presencialmente no bairro da Glória.

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