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Open nowFirst seen 4 days ago

Associate Trainer | Shifting Schedule | Onsite

TASQ Staffing Solutions2,444 open roles

Work mode
On site
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Your applicationOpen nowAssociate Trainer | Shifting Schedule | OnsiteTASQ Staffing Solutions

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TASQ Staffing Solutions's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Available Sites:

  • Clark
  • BGC

Work Schedule: Onsite, Shifting Schedules

Responsibilities:

  • Training Needs Analysis: Ability to extend follow- up support on the floor to sustain learning and improve performance.
  • Curriculum and Course Design: Demonstrates end to end understanding of course design methodologies.
  • Content Development: Demonstrates end to end understanding of content development and maintains appropriate methodology.
  • Course Delivery: Possesses effective delivery/training techniques and methods.
  • Research Methodology: Basic knowledge of research methodology and principles in order to carry out research ethically and effectively with guidance. Ability to identify training needs accurately.

Required Skills:

  • CS and Tech Domain: Training experience in effective communication, customer service, technical support, and culture
  • Technology Functional Knowledge: Basic working knowledge of word, excel and PPT to complete reporting and documentation efficiently and effectively
  • High Impact Communication: Excellent oral and written communication skills; Displays pleasant nature with a receptive attitude in order to reflect the true essence of Customer Service Lead by Example
  • Analytical Ability: Examines data from multiple sources and integrates the data and inputs to determine and resolve key issues; Arrives at multiple solutions /alternatives, keeping in mind the various stake holders
  • Profile Screening Criteria /Checks: Screening according to skills defined above - At least 3 years of training experience in soft skills and customer service.

Requirements:

  • Graduate of any 4-year course.
  • At least 2 to 3 years trainer experience in the BPO industry
  • Preferably with background or knowledge in Tech Support.
  • Excellent oral and written communication.

Benefits:

  • Quarterly performance bonus.
  • Outstanding career development opportunities and fast track career progression.
  • Enjoy a fair work-life balance.
  • HMO and Life Insurance for employee and 2 dependents for free.
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on TASQ Staffing Solutions's form

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  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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