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Open nowFirst seen 5 days ago

Call Center Account/Process Trainer (Taguig)

TASQ Staffing Solutions2,444 open roles

Where
Taguig, Metro Manila, Philippines
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Your applicationOpen nowCall Center Account/Process Trainer (Taguig)TASQ Staffing Solutions · Taguig, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TASQ Staffing Solutions's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Position: Account/Process Trainer (Taguig) | Onsite Responsibilities:

  1. Training Needs Analysis:
  • Accurately identify training requirements.
  • Provide ongoing support on the floor to reinforce learning and enhance performance.
  1. Curriculum and Course Design:
  • Demonstrate comprehensive understanding of course design processes from start to finish.
  1. Content Development:
  • Show thorough knowledge of content creation and apply appropriate methodologies.
  1. Course Delivery:
  • Use effective training techniques and methods to facilitate learning.
  1. Research Methodology:
  • Possess basic understanding of research principles to conduct ethical and effective research with guidance.

Requirements:

  • Bachelor's degree in any field
  • Minimum of 4 years of overall experience in the BPO industry, with at least 2 years as a trainer within BPO or shared services
  • Preferably have a background or knowledge in tech support.
  • Excellent verbal and written communication skills
  • Willing to work in rotating shifts at BGC, Taguig
  • Must be willing to work onsite
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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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3×

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