Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

Trainer, Retail Account (Onsite: Cebu)

TASQ Staffing Solutions2,444 open roles

Where
Cebu, Philippines
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTrainer, Retail Account (Onsite: Cebu)TASQ Staffing Solutions · Cebu, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TASQ Staffing Solutions's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Role:

The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way.

͏

Roles and Responsibilities

  • On boarding the new hire staff to the customer service role. This includes structured and intensive new hire training and the topics covered would be around product, process, culture, cadence and so on. 30% of the time is spent in mock calls, scenario based discussions and feedback sessions.
  • Prepare training materials such as outlines, text, and handouts and present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos, and lectures as well as develop alternative training methods if expected improvements are not seen.
  • Develop, Tweak and Maintain training procedure manuals, training content and guides, and course materials.
  • Contribute to the hiring process by analyzing the trainees on Voice & Accent/ Soft Skills areas and share feedback/improvement areas with Hiring team.
  • Should strive for maximum End to End (E2E - preprocess+process+OJT) throughput of 85%. This includes invol attritions and any performance failures.
  • Collate the training results and documentation of the same to present to the senior management weekly/monthly.
  • Assessing employee skill levels. Identifying training needs. Develop and execute domain and Non Domain training delivery under specified timelines.
  • Making sure training goals align with account/client objectives.
  • Tailor specific training programs to employee growth and retainment, career path assistance, etc.
  • Be the point of contact to maintain all the process changes, process documents and later train the teams on any changes.
  • Participate and contribute in client calls (ABR's, MBR's & QBR's), management meetings and department meetings
  • Support and monitor day-to-day work processes and meet production and Service Level Agreements (SLA) related to Training
  • Drive central initiatives of Training function
  • Administrative work management, Classroom Observations (COF), etc
  • Manage stakeholders and spearhead projects/initiatives with the help of the team
  • Ensure periodic reporting and dashboards on performance, including reports defined by the client as per defined timelines
  • Develop and drive Knowledge Management and Control mechanisms around training & should possess good knowledge of Learning Management System (LMS)
  • Collaborate effectively with Operations and all stakeholders to drive business goals
  • Plan and execute Leadership and Behavioral developmental programs in collaboration with the Training and L&D team
  • Ensure process compliance with applicable Quality Standards and Client specific processes
  • Ensure compliance with documented policies and procedures
  • Manage attendance & shift incentive for the team. Managing periodic shift level projects / initiatives & responsible for the administrative aspects of the group / shift
  • Keep oneself and ensures ones batch/team is updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems (ISMS)
  • Ensure that all company information which includes customer information are kept confidential and secured
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against TASQ Staffing Solutions's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on TASQ Staffing Solutions's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    TASQ Staffing Solutions's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.