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Open nowFirst seen 4 days ago

Workforce RTA - Alabang (Onsite)

TASQ Staffing Solutions2,444 open roles

Where
Muntinlupa, Metro Manila, Philippines
Work mode
On site
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Your applicationOpen nowWorkforce RTA - Alabang (Onsite)TASQ Staffing Solutions · Muntinlupa, Metro Manila, Philippines
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TASQ Staffing Solutions's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

About the job: WFM RTA (Alabang) | Onsite

Responsibilities:

  • Regularly performs volume and performance analysis and proactively communicate possible impacts to business
  • Supports management with all necessary reports and planning models to facilitate the process of decision-making.
  • Monitors actual activities and compares them to plan and make recommendations for immediate changes
  • Staff the appropriate number of agents at the proper time based on recent/historical capacity drivers
  • Ensures that pre-planned activities are being scheduled in advance and communicated effectively
  • Adjusts the schedules accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing

Requirements:

  • Candidate must possess at least a bachelor's/college degree.
  • 1 year minimum experience in Workforce Management
  • Excellent skills in scheduling and real-time time management a must
  • Strong organizational skills to ensure critical timelines are met
  • Ability to effectively prioritize workload in a fast-paced, real-time, and frequently changing environment while remaining detailed and organized
  • Flexible and willing to work in shift schedules
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