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Open nowPosted 30 hours ago

Technical Support Coordinator

Telenet37 open roles

Where
Mechelen, Belgium
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Your applicationOpen nowTechnical Support CoordinatorTelenet · Mechelen, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Telenet's own form.

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Telenet postings stay open a median of 11 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 30 hours ago

Telenet median: 11 days open

The posting

Jouw rol als onze Technical Support Coordinator

  • Behandelen van partnerverzoeken en klachten via tickets, e-mail en telefoon.
  • Monitoren van operationele applicaties en opvolgen van incidenten of storingen.
  • Ondersteunen bij onboarding van nieuwe partners.
  • Testen en begeleiden van systeemwijzigingen en releases.
  • Opstellen van ORQ’s en RFC’s.
  • Beheren van testkaarten, MNP-verzoeken, sim-swaps en IoT-vragen.
  • Ondersteunen van het Wholesale Billing-team bij operationele billingtaken.

Jouw profiel als onze Technical Support Coordinator

  • Bachelor of gelijkwaardige ervaring.
  • Vlotte communicatie in Nederlands en Engels, Frans is een plus.
  • Interesse in telecom, mobiele netwerken en technische processen.
  • Analytisch, nauwkeurig en oplossingsgericht.
  • Stressbestendig en in staat prioriteiten te stellen.
  • Teamplayer met professionele attitude.
  • Bereid deel te nemen aan wachtdiensten (ongeveer één week per maand).

Bachelor of gelijkwaardige ervaring. Vlotte communicatie in Nederlands en Engels, Frans is een plus. Interesse in telecom, mobiele netwerken en technische processen. Analytisch, nauwkeurig en oplossingsgericht. Stressbestendig en in staat prioriteiten te stellen. Teamplayer met professionele attitude. Bereid deel te nemen aan wachtdiensten (ongeveer één week per maand).

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