The posting
• Serve as the primary contact for assigned client accounts across chat, email, and phone, covering onboarding, funding, KYC follow-ups, platform queries, and general servicing.
• Process client orders accurately and in line with MAS best execution and fair dealing standards across equities, ETFs, options, and futures.
• Drive client activation, deepening, and retention through proactive engagement across the full client lifecycle.
• Monitor accounts for unusual trading activity, operational risks, and complaints; escalate per internal procedures.
• Operate in full compliance with MAS regulations (SFA), internal policies, and Tiger Brokers’ client conduct standards.
• Contribute to operational improvement initiatives and cross-team projects.
• Registered (or eligible to register) as an Appointed Representative under the SFA with MAS.
• Has passed (or is eligible to pass) the required CMFAS modules for dealing in capital markets products
• Proficiency in English and Mandarin (written and spoken) — required to service our Chinese-speaking client base.
• Comfort with rotational shifts, including coverage for US market hours
• Strong attention to detail, problem-solving ability, and a risk-aware mindset.
• 1–3 years of prior experience in a licensed brokerage, financial advisory, or dealing-desk role is preferred. Fresh graduates with a strong academic background in Finance, Economics, or Business and a genuine interest in capital markets are also welcome to apply (CMFAS modules to be passed within 3 months of joining).



