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Open nowPosted 549 days ago

客户关系管理

tigertech/index54 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now客户关系管理tigertech/index · Beijing, Chinese Mainland
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The clock on this job

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Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 549 days ago

The posting

1、负责存量客户全生命周期管理的触点,及时响应客户各类需求,协调内部资源,为客户综合满意度负责 2、反馈客户投诉、建议、需求,优化客户体验;分析存量客户流失预警风险,制定和执行留存策略,并协调相关部门,降低存量客户流失 3、关注宏观经济及资本市场动态,及时分享行业最新趋势及研究成果;组织和参与客户活动,促进现有客户与公司的深入合作,提升整体增量价值

1、本科及以上学历,金融、经济、工商管理等相关专业优先,有海外背景加分 2、具备一定金融行业(银行私行、券商、保险、财富管理)客户关系管理或大客户服务经验 3、熟悉和了解海外客户群体,英语能作为工作语言,具备出色的客户洞察力与需求分析能力,优秀的沟通谈判能力和社交技巧 4、对金融产品(如信托、基金、衍生品)等有一定了解,熟悉金融合规要求(如KYC、反洗钱等),风险意识强 5、自驱力和主动性好,对金融行业&客户服务有热情,对美港股投资有浓厚兴趣

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