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Open nowPosted 59 days ago

澳洲&新西兰客户咨询&服务经理

tigertech/index54 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now澳洲&新西兰客户咨询&服务经理tigertech/index · Beijing, Chinese Mainland
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 59 days ago

The posting

1、通过电话、WhatsApp等工具与海外新注册/已注册客户建立联系,沟通、了解客户实际情况与需求,提供优质服务体验; 2、定期与现有客户沟通,认真听取客户意见,对客户需求及时响应,提供咨询服务及解决方案; 3、及时跟进指定客户,挖掘与识别客户需求,维护客户关系,提升用户体验和客户黏性;

1、本科及以上学历,优先考虑具有金融或证券相关经验、有社群运营经验者优先; 2、有较强的客户建联能力,重视客户体验; 3、良好的内外部沟通能力,优秀的沟通技巧和专业投诉处理技巧; 4、具备良好的学习能力、抗压能力,有较高的责任心,团队协作能力强; 5、普通话流利,英语口语可作为工作语言,对接海外客户; 6、熟练使用办公软件,可接受并适应每月约一周(5天)的夜班; 7、认真听取客户意见,熟练掌握了解他们的要求,提供解释并及时反馈;

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