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Open nowPosted 52 days ago

业务运营支持

tigertech/index54 open roles

Where
Beijing, Chinese Mainland
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Your applicationOpen now业务运营支持tigertech/index · Beijing, Chinese Mainland
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 52 days ago

The posting

岗位职责: 一、 数据运营与分析 -负责海外牌照客户数据的日常整理、清洗与维护,建设客户分层、资产变动及账户状态等多维数据台账。 -结合业务数据分析,形成洞察,定期输出公司经营侧/客户侧相关报告,并对接 BOS/CRM 等系统推动数据规范化,为管理决策提供数据支撑。 二、 客户生命周期管理 -协助建立并维护业务客户分层标准与标签体系,动态跟踪关键客户群体动态,及时对接维护人跟进。 -协同客服团队推进海外客户合规证件更新、账户归属变更等运营事项,确保客户管理流程合规且闭环。 三、 跨部门协同与项目推进 -承接跨国家/地区的运营协同,梳理并建立渠道加挂/漏挂管理等标准化处理流程。 -深度参与内部重点运营项目(如 VIP 客服体系建设等),负责数据支撑与项目全流程进度跟踪。 四、 流程建设与知识沉淀 -编写并定期维护新西兰业务运营 SOP 文档,持续沉淀业务规则与标准化操作手册。 -密切跟踪当地合规要求的变更,及时更新内部操作规范并组织相关业务培训同步。

任职要求: 1、本科及以上学历,金融、经济、统计、数据管理类相关专业优先。2年及以上金融、互联网或数据运营、客户管理相关工作经验。 2、熟练掌握主流 AI 生产力工具(如 ChatGPT、Claude、Kimi、DeepSeek 或内部 AI 助手等),能运用 AI 辅助数据分析、SOP/文档撰写及日常运营提效。 3、逻辑清晰,具备优秀的文档撰写、流程梳理及跨部门沟通推动能力,能在复杂环境中独立驱动项目落地。 4、具备券商、财富管理或金融科技行业背景,熟悉证券账户体系、客户分层及合规运营流程者优先。

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