Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 4 days ago

Administrative & Customer Service Specialist (DV)

Unique Genius49 open roles

Where
Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAdministrative & Customer Service Specialist (DV)Unique Genius · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Unique Genius's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Position: Administrative & Customer Service Specialist

Overview

We are seeking a dedicated, full-time Administrative & Customer Service Specialist to support our growing home service business. This role combines customer service, administrative support, bookkeeping assistance, and operational coordination. The ideal candidate is proactive, detail-oriented, organized, and capable of taking ownership of tasks after onboarding.

Key Responsibilities

Customer Service & Administrative Support

  • Answer inbound calls professionally and assist customers with inquiries.
  • Schedule estimates, installations, and service appointments.
  • Follow up with leads and maintain consistent communication.
  • Keep Jobber and RepCard updated with accurate customer information and job statuses.
  • Send invoices and manage general back-office administrative tasks.
  • Support daily operations to ensure smooth workflow and customer satisfaction.

Financial & Cash Flow Support

  • Assist with basic bookkeeping and accounting tasks.
  • Track expenses and maintain financial records.
  • Support Accounts Payable (AP) and Accounts Receivable (AR) processes.
  • Assist with payroll-related administrative tasks.
  • Send invoices promptly following completed installations.
  • Follow up on outstanding invoices and collect deposits.
  • Help maintain healthy cash flow through consistent follow-up and organization.

Systems & SOP Development

  • Assist in creating, documenting, and improving Standard Operating Procedures (SOPs).
  • Convert Loom recordings and process walkthroughs into:Written procedures Checklists Training materials Workflow documentation
  • Help create structure, consistency, and operational efficiency across the business.

Qualifications

  • Strong customer service and communication skills.
  • Experience with administrative support, scheduling, and CRM management.
  • Familiarity with Jobber, RepCard, or similar platforms is a plus.
  • Basic bookkeeping, AP/AR, and payroll support experience preferred.
  • Excellent organizational and time management skills.
  • Strong attention to detail and ability to follow processes accurately.
  • Ability to work independently and take ownership of responsibilities.

What We're Looking For

  • A dedicated full-time team member, not a freelancer.
  • Someone who can become a trusted extension of the business.
  • Comfortable working U.S. business hours.
  • Responsive, reliable, and proactive in identifying and solving problems.
  • Open to regular check-ins and team huddles, especially during onboarding.
  • Professional, trustworthy, and able to represent the company positively in all customer interactions.

Success in This Role

Success means creating a seamless customer experience, maintaining organized systems, supporting healthy cash flow, and helping the business operate more efficiently through strong administrative ownership and process improvement.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Unique Genius's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Unique Genius's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Unique Genius's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.