Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 2 days ago

Customer Service & Administrative Coordinator (MV)

Unique Genius49 open roles

Where
Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service & Administrative Coordinator (MV)Unique Genius · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Unique Genius's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Position: Customer Service & Administrative Coordinator

Location: Remote | Full-Time

About the Role

We are seeking a reliable, detail-oriented, and customer-focused Customer Service & Administrative Coordinator to serve as the primary point of contact for our customers. This role will be responsible for handling inbound calls, scheduling appointments, managing CRM records, and supporting daily administrative operations.

The ideal candidate has excellent English communication skills, strong organizational abilities, and a professional phone presence that creates a positive customer experience from the first interaction.

Key Responsibilities

Customer Service & Scheduling

  • Answer inbound phone calls and respond to customer inquiries professionally
  • Schedule appointments, estimates, and service jobs
  • Provide ballpark pricing information when appropriate
  • Contact customers for approvals, confirmations, and scheduling updates
  • Guide customers through the service process and answer basic questions

CRM & Administrative Support

  • Manage customer information and job records within Housecall Pro
  • Enter, update, and maintain accurate customer and job data
  • Support daily office and administrative tasks
  • Keep records organized and ensure no details are overlooked
  • Assist with operational workflows and follow-up activities

Customer Communication

  • Deliver clear, professional, and friendly communication via phone, email, and text
  • Ensure customers receive timely updates and follow-through
  • Maintain a high standard of customer service and responsiveness

Qualifications

  • Strong verbal and written English communication skills
  • Professional phone presence with a clear and easy-to-understand speaking style
  • Experience in customer service, scheduling, appointment setting, or administrative support
  • Strong attention to detail and organizational skills
  • Ability to multitask and manage priorities effectively
  • Comfortable learning and working within CRM platforms, preferably Housecall Pro
  • Reliable, accountable, and proactive in problem-solving

What We're Looking For

  • A dependable team member who can take ownership of phones, scheduling, and administrative tasks
  • Someone who communicates clearly and confidently with customers
  • A detail-oriented professional who follows through and ensures nothing falls through the cracks
  • A proactive individual who can grow into additional administrative responsibilities over time

Success in This Role

Success means maintaining excellent customer communication, keeping schedules organized, ensuring CRM records are accurate, and providing reliable administrative support that allows leadership to stay focused on growing the business rather than managing day-to-day office tasks.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Unique Genius's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Unique Genius's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Unique Genius's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.