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Open nowFirst seen 20 hours ago

Front of the House Manager

Upturn Co.100 open roles

Where
Fajardo, Puerto Rico
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Your applicationOpen nowFront of the House ManagerUpturn Co. · Fajardo, Puerto Rico

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Upturn Co.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 20 hours ago

The posting

¡Estamos buscando un Front House Manager entusiasta para unirse a nuestro equipo! Si disfrutas de liderar, ofrecer un excelente servicio al cliente y mantener un ambiente de trabajo positivo, esta es tu oportunidad. Buscamos a alguien con experiencia en restaurantes, habilidades de liderazgo y una actitud proactiva para garantizar que nuestro restaurante sea un lugar exitoso con el mejor servicio.

Responsabilidades:

- Liderar y motivar al equipo de servicio para ofrecer una experiencia excepcional al cliente.

- Supervisar el funcionamiento diario del área de comedor, asegurando altos estándares operativos.

- Gestionar las reservas y acomodar a los clientes de manera eficiente.

- Manejar y resolver quejas de clientes de manera rápida y efectiva.

- Crear un ambiente positivo y acogedor tanto para clientes como para empleados.

- Coordinar y supervisar eventos y funciones especiales.

- Asegurar la limpieza y el mantenimiento del área de comedor.

- Colaborar con la dirección en la implementación de estrategias para mejorar el servicio y la satisfacción del cliente.

- Supervisar al equipo de servicio, incluyendo meseros, anfitriones y bartenders, para asegurar un servicio rápido y consistente.

- Maximizar la satisfacción del cliente gestionando al menos 10 reseñas diarias y evitando quejas.

Requisitos:

- Título de Bachillerato en Administración de Empresas, Hospitalidad o áreas afines.

- Experiencia previa como Front House Manager o en roles de liderazgo similares, preferiblemente en la industria de alimentos.

- Habilidad para comunicarse efectivamente y liderar un equipo.

- Enfoque proactivo en la resolución de problemas y toma de decisiones.

- Excelentes habilidades en la atención al cliente y resolución de conflictos.

- Disponibilidad para trabajar de miércoles a domingo, de 12 PM a 10 PM.

- Experiencia previa en restaurantes es esencial.

- Actitud positiva, habilidades interpersonales excepcionales y capacidad para manejar el ambiente del restaurante.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Upturn Co.'s form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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