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Open nowFirst seen 20 hours ago

Service Representative Hatillo

Upturn Co.100 open roles

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Your applicationOpen nowService Representative HatilloUpturn Co.

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Upturn Co.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 20 hours ago

The posting

Descripción general del puesto:

Ofrece servicio a los clientes que visitan o se comunican con el área de Reclamaciones de acuerdo con la naturaleza de su solicitud.

Deberes y responsabilidades esenciales:

Recibe a los visitantes, los registra y determina la naturaleza de la visita para orientarlos sobre el proceso a seguir y documentos a entregar.

Asiste al cliente a completar sus documentos.

Contesta y canaliza sus llamadas y las de los ajustadores, aunque no sean de su área.

Notifica y ofrece seguimiento a personal responsable de atender a los clientes en espera.

Documenta en sistema las gestiones realizadas en la reclamación.

Recibe, digitaliza y distribuye la correspondencia recibida en la oficina.

Codifica reclamaciones, coordina citas y cambios a través de sistema.

Solicita inspecciones en sistema.

Genera cheques de reclamaciones y gestiona firmas según necesario.

Entrega cheques y envía cheques de pago por reclamaciones por correo.

Realiza otras tareas administrativas según sea requerido, tales como, archivar y fotocopiar documentos.

Cumple con los procedimientos operacionales estándar (SOP) y se asegura que los procesos se lleven según planificados.

Asiste a otras áreas del negocio en la prestación de servicio (ej. Call Center), según necesidad.

Participa en tareas y/o proyectos especiales, según solicitado.

Educación y/o experiencias:

Grado Asociado en Administración de Empresas y un (1) año de experiencia en áreas relacionadas a Servicio al Cliente o cualquier combinación de educación y experiencia equivalente.

Conocimiento básico sobre las líneas de negocio y productos de la Compañía. Excelentes destrezas interpersonales, servicio y manejo de público.

Amplio conocimiento en el manejo de sistemas de computadora y manejo del teclado.

Capacidad de trabajo en equipo y colaboración con otros.

Destrezas para manejar múltiples tareas simultáneamente y trabajar bajo presión.

Idioma: Dominio del idioma español y habilidad para comunicarse en inglés tanto oral como escrito.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Upturn Co.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Upturn Co.'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Upturn Co.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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