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Open nowPosted 370 days ago

Chargé de clientèle - Bilingue Italien - CDI (W/M/X)

Veepee82 open roles

Where
Saint-Denis
Work mode
Hybrid
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Your applicationOpen nowChargé de clientèle - Bilingue Italien - CDI (W/M/X)Veepee · Saint-Denis

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Veepee's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Veepee postings stay open a median of 1 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 370 days ago

Veepee median: 1 days open

The posting

Pionnier des ventes événementielles en ligne depuis 2001 et acteur incontournable du e-commerce en Europe, Veepee collabore avec plus de 7 000 marques pour proposer des produits à forte décote, disponibles sur une durée limitée. Présent dans de nombreux univers parmi lesquels la mode, la maison, le vin, le voyage, ou encore la beauté ... Veepee a réalisé en 2024 un chiffre d’affaires de 3,3 milliards d’euros TTC et compte 5 000 collaborateurs répartis dans 10 pays.

🎯 MISSIONS

  • Prendre en charge les demandes les plus complexes liées aux ventes,
  • Fidéliser la clientèle de " membres internautes " en lui apportant des réponses pertinentes et personnalisées,
  • Rechercher les solutions les plus adaptées aux demandes des membres en travaillant en étroite collaboration avec les différents services internes et les marques partenaires,
  • Garantir la qualité de service et la satisfaction client.

👉 PRÉ REQUIS

  • De formation bac au minimum, vous justifiez d'une expérience dans la relation client, idéalement en gestion de réclamations, qui vous a permis de développer un réel sens du service et de la satisfaction client.
  • Vous êtes force de proposition dans la résolution de problématiques et vous possédez une réelle capacité à arbitrer et à prendre des décisions.
  • Rigoureux (-se), vous disposez d'un excellent rédactionnel, d'une parfaite maîtrise de l'orthographe et vous êtes à l'aise avec le contact par téléphone.
  • Vous êtes bilingue en italien et à l'aise à l'anglais
  • Niveau d'italien langue maternelle

✅ AVANTAGES

  • 👉 Prime variable
  • 👉Participation & intéressement
  • 👉 Télétravail possible jusqu'à 2 jours/semaine
  • 👉 Plate-forme d'apprentissage des langues en ligne
  • 👉 CSE et ses nombreux avantages
  • 👉 Chèques CESU et chèques vacances
  • 👉 Accès à une restauration d'entreprise et des frigos connectés (Foodles, Kumo, Bolk)
  • 👉 Accès à la Salle de sport

⚙️PROCESSUS DE RECRUTEMENT

  • Entretien vidéo (avec le recruteur)
  • Entretien d'embauche RH / Manager

🔗ENTREPRISE

  • Nous sommes convaincus que c'est à vous de définir votre façon de travailler, de vous développer et de progresser. Chez Veepee, nous vous garantissons que vous pouvez tout simplement être vous-même !Au service de la diversité et de l'inclusion, Veepee s'engage à examiner toutes les candidatures reçues sur une base égalitaire.
  • Pour plus d’informations à propos de notre éco système : https://careers.veepee.com/en/home-page-en/

The Veepee Group processes your data collected as part of the management of your recruitment in order to manage your application file for the position for which you have applied. To find out more about our personal data protection policy, we invite you to consult it on our career site.

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Veepee's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Veepee's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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