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Open nowPosted 182 days ago

机器人本体高级运维工程师

wcn7iq2vq1am/86371188 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now机器人本体高级运维工程师wcn7iq2vq1am/863711 · Shanghai, Chinese Mainland
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. wcn7iq2vq1am/863711 postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 182 days ago

wcn7iq2vq1am/863711 median: 1 days open

The posting

1. 运维管理:负责机器人本体出厂后的生命周期跟踪、问题工单管理及运维数据记录。 2. 运维工具开发:负责机器人本体的运维工具脚本开发与维护,为机器人一线运维人员提供便捷的硬件检测与数据收集工具。 3. 运维系统搭建:负责机器人本体运维系统的开发搭建与维护。 4. 运维数据分析:利用运维系统监控与日志工具,主动发现产品运行异常,提前预警并推动各组处理。管理运维操作SOP手册。 5. 交付与部署:负责机器人本体硬件对下游部门的交付及基础运维软件部署、辅助软件OTA 升级执行,确保升级流程稳定推进。 6. 硬件技术支持:为下游部门提供硬件维护技术支持与培训,解答产品使用中的硬件技术问题。 7. 问题响应与闭环:接收并响应下游部门及现场反馈的问题,到一线现场去进行初步定位与分类;将技术问题和新需求准确转接至研发团队,并跟踪闭环。

1. 本科及以上学历,计算机、软件工程、电子信息、自动化、机械工程、电气工程等相关专业,3年以上运维或售后技术支持经验。 2. 熟悉端侧Linux 系统运维,掌握Linux基础命令操作、数据打包导出等操作。 3. 熟练掌握 Python,能编写端侧运维脚本、自动化工具和数据分析脚本。 4. 具备运维管理经验,曾参与过运维系统搭建与优化可优先。 5. 具备运维团队管理经验者优先。 6. 了解 OTA 升级方案的设计与实施。有智能硬件产品 OTA 升级方案实施经验者优先。 7. 具备良好的问题分类与判断能力,能快速区分问题性质并准确转接至对应团队。 8. 沟通表达能力强,能够清晰地向非技术人员解释技术问题,具备优秀的客户服务意识。 9. 具备丰富的硬件问题排查经验,包括结构、电气、基础软件驱动方面的问题排查及归纳分析。 10. 拥有消费级或工业级智能硬件产品量产后支持经验,熟悉产品上市后的支持流程与挑战。有深度参与智能硬件产品从开发到量产交付,并负责后续支持的经验者优先。

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