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Open nowPosted 308 days ago

Human Resource Coordinator

Workable (global search)107,957 open roles

Where
Dubai, United Arab Emirates
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Your applicationOpen nowHuman Resource CoordinatorWorkable (global search) · Dubai, United Arab Emirates

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 308 days ago

Workable (global search) median: 2 days open

The posting

Job Purpose

We are looking for an HR Coordinator to manage outsourced employees deployed to a government project. The role involves employee relations, grievances handling, timesheet verification, payroll coordination, and on-site HR support. The person will serve as the primary representative for all employee matters. The coordinator will be responsible for overseeing employee relations and day-to-day coordination for the staff in the company. The role requires strong someone with customer service/call centre industry experience as an HR coordinator. The position functions both as an HR coordinator and a project coordinator for the assigned workforce.

Requirements

Employee Relations & Support

  • Act as the primary point of contact for employees assigned to the client's project.
  • Manage employee queries related to pay slips, salary certificates, leave, attendance, and general concerns.
  • Handle grievances, complaints, and conduct basic investigations when required.
  • Ensure professional resolution of issues in coordination with the HR team.

HR & Administrative Support

  • Assist employees with HR documentation and policy clarification.
  • Support onboarding and offboarding activities for staff.
  • Maintain employee files, contracts, visa/EID status, and HR system updates.
  • Monitor leave balances and ensure proper documentation for sick leave, annual leave, and absences.
  • Prepare HR-related reports (turnover, attendance, manpower status, payroll summaries).

Timesheet & Payroll Management

  • Collect, verify, and validate monthly timesheets for 100–160 employees (or as assigned).
  • Coordinate with Finance/Payroll departments to ensure accurate and timely salary processing.
  • Track overtime, leaves, deductions, and any payroll-impacting changes.

Project Coordination

  • Serve as the liaison between the employee team and companies operations/contact points.
  • Coordinate shift schedules, replacements, and manpower requirements.
  • Follow up on attendance, performance issues, and operational concerns.

Reporting & Documentation

  • Prepare daily, weekly, and monthly reports on staffing, grievances, and project updates.
  • Create presentations and maintain trackers using Excel and PowerPoint.

Candidate Requirements

Education & Experience

  • 1–3 years of experience in call center, customer service, or outsourcing operations.
  • 2–4 years of experience in HR coordination, employee relations, or outsourced workforce management.
  • Experience managing large teams (100+ employees) preferred.
  • Knowledge of UAE Labor Law and outsourced staffing operations.
  • Proficient in MS Office, HRIS systems, and timesheet management tools

Technical Skills

  • Excellent proficiency in MS Excel and PowerPoint (mandatory).
  • Strong reporting, documentation, and data management skills.

Soft Skills

  • Strong communication and interpersonal skills.
  • Ability to manage a large workforce (160+ staff) with professionalism.
  • Problem-solving attitude, organized, and able to work independently.
  • High level of maturity, discipline, and stakeholder management capabilities.

Additional Notes

  • Arabic-speaking candidates are preferred.
  • Gender and driving license requirements are pending confirmation from the hiring manager.
  • Interviews are expected to begin next week.
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