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Open nowPosted 82 days ago

QA Manager

Workable (global search)107,957 open roles

Where
Plovdiv, Plovdiv Province, Bulgaria
Work mode
Remote
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Your applicationOpen nowQA ManagerWorkable (global search) · Plovdiv, Plovdiv Province, Bulgaria
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Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

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  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 82 days ago

Workable (global search) median: 2 days open

The posting

Top 3 Reasons To Join Us

  • Lead and shape the QA function at the AI-native insurance platform of choice for the world's leading insurers
  • 100% remote, with a global, diverse team
  • Own quality strategy for a fast-growing product suite, with a direct line to the Head of QA and real influence over how we build

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

  • We are a leading global no-code insurance platform for health, life, and P&C
  • We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
  • We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
  • We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
  • We are fully funded and backed by reputable VC funds and strategic institutional investors
  • We have a global presence in Asia, EMEA and the Americas
  • We’ve grown our annualized revenue by over 30x since January 2021
  • We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What You Will Do

Strategy, Process & Governance

  • Provide full oversight of the testing lifecycle across multiple teams and projects, defining and enforcing QA processes and standardizing tools, environments, and test coverage organization-wide
  • Establish and continuously refine QA processes, procedures, and standards for testing products before they go to market
  • Ensure scalable test infrastructure, and extend our testing capability into advanced domains including performance, security, and compliance testing
  • Identify systemic quality gaps and cross-team risks, run trend analysis on quality metrics, and anticipate issues that could affect release stability or timelines
  • Evaluate and resolve organizational blockers in QA workflows, balancing trade-offs and delivery timelines while protecting stakeholder satisfaction
  • Deliver executive-level QA insights — reports, dashboards, and strategic recommendations — to the Head of QA and cross-functional leadership

Team Leadership

  • Manage and mentor QA Leads and senior individual contributors, fostering career growth, succession planning, and technical leadership across the QA organization
  • Distribute workload, set goals for QA Leads and their teams, and conduct performance reviews across the function
  • Drive continuous performance evaluation and improvement of QA teams — resolving conflicts, supporting morale, and building a culture of ownership, accountability, and excellence
  • Be the advocate for Agile testing and quality across the business, building quality awareness at every stage of the product lifecycle

Execution & Cross-Functional Collaboration

  • Oversee QA engineers and Leads testing our products and implementing automation across cross-functional teams
  • Partner closely with engineering, product, and business analysts to shape requirements and comprehensive testing strategies
  • Participate in reviews of software requirements, design documents, and system architecture, ensuring testing requirements are addressed early
  • Manage and triage reported defects, and keep visibility over how features delivered by other teams interact across subsystems
  • Continuously improve and refactor our testing infrastructure and automated/regression frameworks to ensure reliability and scalability

What We Need

Experience & Leadership

  • Bachelor's degree in Computer Science, Engineering, or a related field
  • 8+ years of experience in software QA spanning both manual and automated testing of web and API applications, including at least 2+ years directly managing QA Leads, senior engineers, or a multi-team QA function
  • Experience in the insurance or a similarly regulated, complex industry is a strong plus
  • Proven track record establishing QA processes, tooling, and standards organization-wide, not just within a single team
  • Experience navigating executive-level reporting — comfortable turning quality metrics into insights and recommendations for senior leadership

Technical Depth

  • Deep understanding of software testing methodologies, tools, and processes across the full testing lifecycle
  • Experience implementing and scaling automated testing frameworks in an agile environment, with deep understanding of BDD and Gherkin
  • Hands-on familiarity with testing tools for JavaScript and .NET such as Jest, Mocha, JMeter, Cypress, Selenium, Puppeteer, NUnit, Cucumber, Telerik, Specflow, or similar, and how to integrate them with CI
  • Proficient with defect tracking and test management tooling, with strong experience setting up QA processes and running structured performance reviews
  • Working knowledge of performance, security, and compliance testing domains
  • Practical experience building and rolling out AI-powered processes across teams or workflows

Why You'll Love Working Here

  • 100% Remote Work
  • 15 Days of Annual Leave
  • Annual Performance Bonus
  • Remote Work Allowance
  • Anniversary Bonus
  • Health Insurance
  • Stock Options after 6 months
  • Company Activities and Events
  • Learning and Development Plan

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