Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 10 hours ago

Sales Support Associate I - APAC

Workable (global search)107,957 open roles

Where
Pasig, Metro Manila, Philippines
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSales Support Associate I - APACWorkable (global search) · Pasig, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 10 hours ago

Workable (global search) median: 2 days open

The posting

We are seeking a highly organized, proactive, and detail-oriented Sales Support Associate I to provide

pre-sales and after-sales support to customers and sales managers for APAC. This role is central to account

and order management, ensuring accuracy, compliance, and seamless coordination across functional

partners and global teams.

You will act as a bridge between sales, supply chain, and operations, managing customer accounts,

processing orders, and resolving escalations — all while driving efficiency and contributing to process

improvements.

Essential Job Functions

Account Management

  • Set up and maintain customer accounts and details in CRM/ERP systems, (Oracle EBS/HTML/Salesforce).
  • Ensure accurate mapping, documentation, and timely updates of customer information.
  • Support the sales team in handling customer inquiries and providing exceptional service.
  • Work with customers and functional partners (sales team, Supply Chain and IT) to resolve PO issues.
  • Review and communicate vendor business and compliance requirements to the supply chain.
  • Assist in resolving product/packaging issues, vendor compliance concerns, and chargeback claims by
  • gathering information and supporting resolution.

Order Management

  • Manage the order processing workflow from PO receipt through validation, confirmation, fulfillment, and shipment/delivery, ensuring accuracy, completeness, and timeliness at each step.
  • Verify PO information for accuracy and completeness.
  • Check orders against inventory and forecasts to ensure availability.
  • Collaborate with cross‑functional teams (Sales, Supply Chain, Logistics, Finance) to align orders with
  • customer requirements and drive timely sales recognition, invoicing, and payment collection.

Data & Reporting

  • Maintain item setup details, pricing, and product specifications in databases and customer portals.
  • Prepare basic business reports, track sales metrics, and assist with customer presentations.

Performance & Improvement

  • Meet personal and team performance goals aligned on company scorecard metrics.
  • Contribute to process improvement initiatives and support innovative projects.
  • Support on ad hoc tasks as needed.

Requirements

Education and Experience

  • Bachelor’s degree in business administration, Marketing, or related field (or equivalent work experience).
  • Minimum 2 years of experience in sales support, account/order management, or supply chain — preferably in consumer goods.

Proficiencies Required

  • Experience working with international clients and multicultural teams.
  • Knowledge of CRM/ERP systems (Oracle E‑Business Suite, Salesforce, Centric) is an advantage.
  • Strong proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
  • Excellent written and oral communication skills in English.
  • Analytical mindset with problem‑solving ability and attention to detail.
  • Ability to work independently and collaboratively in a fast‑paced environment.
  • Strong work ethic, reliability, and adaptability to changing business needs.
  • Familiarity with consumer products, logistics, and vendor compliance preferred.

Benefits

  • Free lunch meal, fruits, snacks, and drinks
  • Onsite gym with a free professional instructor
  • Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
  • Weekly engagement activities with prizes that are up to 3,000 PHP
  • Free upskilling academy to improve your performance and skillset
  • State-of-the-art facilities from toilets to your workstation
  • Amenities such as sleeping quarters, game area, chat room, shower room
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.