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Open nowPosted 584 days ago

鹏管家-客户服务专家（广州）

xiaopeng/index1,588 open roles

Where
Guangzhou, Guangdong, Chinese Mainland
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Your applicationOpen now鹏管家-客户服务专家（广州）xiaopeng/index · Guangzhou, Guangdong, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on xiaopeng/index's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. xiaopeng/index postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 584 days ago

xiaopeng/index median: 1 days open

The posting

岗位要求 1. 负责小鹏线上一对一客户服务及客户关系维系，提供更个性化、更深入的服务，提升服务满意度和客户忠诚度； 2. 负责协同拉通线上线下各业务及资源，全权跟进解决客户问题，提升问题解决质量和效率； 3. 灵活运营服务权限，充分关怀客户，保障客户用车与服务体验 4. 负责个人IP及客户运营，包括用户教育、服务文化传递、活动邀约、线索挖掘等，支撑经营效率提升。 职位要求 1. 2年以上工作经验，1年以上客户服务/运营/售后经验，有汽车行业客户服务经验者优先； 2. 大专及以上学历，有驾照，有驾驶经验， 3. 以客户体验为中心，准确快速定位客户核心需求，有较强的跨部门协同处理能力； 4. 性格外向，沟通自然顺畅不刻板，能结合问题场景，灵活转变沟通方式，发现服务问题并妥善处理客户不满； 5. 责任心强，清晰门店及个人考核指标，且能根据中台大区需求，多项任务有条不紊地按照优先级处理。 6. 打字速度65字/分钟

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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