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Open nowPosted 3 days ago

Room Service Amenity Coord.

Atlantis60 open roles

Where
Bahamas
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Your applicationOpen nowRoom Service Amenity Coord.Atlantis · Bahamas

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The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market. Atlantis postings stay open a median of 7 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 3 days ago

Atlantis median: 7 days open

The posting

Job Description

Job Summary: Accurately receive all necessary information regarding guest amenity orders. Supervise and assist in the production of all amenity requests. Follow up on all complaints regarding delivery, presentation and charges for amenity requests. Maintains high quality standards for internal and external customers. Manages the conceptual aspects of the business accordingly with style of service, ambiance, menu offerings and other unique aspects pertaining to concept vision. Manages Health & Safety requirements of the business according to Division standards.

Main Duties and Responsibilities:

  • Regularly meets with food production and director dining room and bar staff to share information and plan special events. Ensures staff has a complete understanding of the F&B hospitality menus and wine list.
  • Checks daily condition of facility and equipment, ensuring all malfunctions are reported to and followed up with Engineering.
  • Forecasts work load, prepares schedules, prepares and submits weekly time sheets to Payroll and collect paychecks for restaurant.
  • Estimates amenity requests needs and requisitions products, supplies, food, beverages and equipment in accordance with the par stock. Receives and checks orders to ensure they adhere to specifications.
  • Maintain par level set by management for all amenity items.
  • Supervises staff, ensuring that correct items, presentation and room location are known for each delivery.
  • Secure a copy of all documents related to delivered items.
  • Inspects, plans and ensures restaurants are ready for service each day before opening with adequate staff and supplies, and are in compliance to all Company standards including grooming policy and service standards. Ensures work area and storeroom are always clean and organized.
  • Maintains liaison with reservations and sales in order to facilitate the proper handling of outlet obligations.
  • Ensure all necessary information pertaining to the purchaser, method of payment, delivery date, time, full description of orders, additional charges (delivery charge, gratuities) and time line for all request are recorded on current amenity form and logged in log book once delivered.
  • Advise outlet manager, chef, director and distribution center of any special request prior to date of delivery.
  • Ensure that all vendor request arrive two hours prior to scheduled delivery time.
  • Ensure that they are entered and settled via the correct payment method prior to delivery time.
  • Keep medical health certificate current.

Required Qualifications:

  • Minimum of 4 years college degree
  • Minimum of 2 years hotel/restaurant management preferable
  • Minimum of 3 years in front-of-the-house operations
  • Demonstrated knowledge of service and F&B operations
  • Strong communication skills
  • Food Handler’s Certificate, First Aid and CPR

Why join Atlantis?

At Atlantis, you'll be part of a dynamic team dedicated to delivering world-class guest experiences while maintaining the highest standards of safety. If you thrive in an active environment, enjoy helping others, and are committed to excellence, we encourage you to apply.

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