The posting
Ghent, Belgium, Hybrid Model Start Date: ASAP
Relocation Support Available for Candidates Outside Belgium
Are you fluent in both German and Dutch and looking for an exciting international opportunity in the automotive industry? Join a dynamic customer experience team supporting a leading automotive project in Belgium and become part of a fast-paced, multicultural environment where your language skills truly make an impact.
This is an excellent opportunity for candidates who enjoy customer interaction, problem-solving, and working in an international environment with strong career development potential.
What You'll Do
As a Customer Advisor, you will support customers through multiple communication channels while delivering high-quality service and maintaining a professional customer experience.
Your responsibilities will include:
- Assisting customers with inquiries related to automotive products and services
- Providing timely and accurate support via phone, email, and chat
- Managing customer concerns with empathy and efficiency
- Following internal procedures and quality standards
- Collaborating with internal teams to ensure customer satisfaction
- Maintaining accurate records in internal systems
What We're Looking For
- Fluent German and Dutch skills (spoken and written)
- Good English communication skills
- Customer-oriented mindset with strong communication abilities
- Problem-solving and multitasking skills
- Comfortable working in a fast-paced environment
- Flexible and available for rotating shifts
- Previous customer service experience is a plus
Important Conditions – Please Read Carefully
To ensure transparency from the beginning, candidates must be comfortable with the following mandatory conditions:
- 24/7 rotating shift schedule
- Initial contract structure: 1-month 3-month 6-month contracts
- First month of training fully on-site in Ghent After training: hybrid model with only 1 remote workday per week Video interview required Reference letter from previous employer required
Schedule
Rotative 24/7 shifts
- Daily working time: 7 hours 30 minutes
- Lunch break: 30 minutes
What's Offered
- Hybrid working model after training period
- International and supportive work environment
- Opportunity to gain experience in the automotive sector
- Relocation package for candidates relocating from outside Belgium:1 month of accommodation provided
- Paid training
- 10 public holidays
- 20 legal vacation days
- Long-term growth opportunities within the company
Why Join?
This is more than just a customer service role — it's an opportunity to build an international career in a growing industry while living in one of Belgium's most vibrant cities. If you're adaptable, multilingual, and motivated to work in a dynamic automotive environment, this opportunity could be the perfect next step for you.



