Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 3 days ago

remote Dutch-Speaking Customer Support Specialist

Boeva Tech69 open roles

Where
Setúbal, Portugal, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowremote Dutch-Speaking Customer Support SpecialistBoeva Tech · Setúbal, Portugal, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boeva Tech's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

The posting

Dutch-Speaking Customer Support Specialist (Digital Wallet Project)

Lisbon, Portugal (Work from Home) Full-time | FinTech Industry

Start Date: 5/11

Launch Your International Career in FinTech

Are you a Dutch speaker looking to build a meaningful career in a fast-growing digital finance environment?

Join a global leader in online payments and digital wallet solutions, supporting millions of users worldwide. This is your chance to step into an international, high-impact role where customer experience meets financial technology.

What's in It for You?

Work from Home Stable Monday–Friday schedule (08:00–17:00) — weekends off salary: €1100 gross x 14 salaries €80 gross/month complexity bonus

Meal allowance: €7.63 net/day

Paid training & continuous development Multicultural environment with real career growth opportunities

Your Mission

As a Customer Support Specialist, you'll play a key role in helping customers manage their digital wallet accounts while ensuring a smooth and secure financial experience.

You'll handle both customer support and collections-related interactions, making a real difference in customers' financial journeys.

Key Responsibilities

  • Manage inbound & outbound calls, as well as written communication
  • Support customers with account funding and transactions
  • Negotiate payment solutions and secure commitments to pay
  • Investigate and resolve account and collection-related queries
  • Educate customers on account history, products & protection policies
  • Identify and support vulnerable customers with care and empathy
  • Coordinate with internal teams and transfer cases when needed
  • Accurately update systems with call outcomes and next steps
  • Schedule follow-ups and ensure consistent customer engagement

What We're Looking For

Dutch (C2 level) + English (B2+) 1–2 years experience in customer support, retail, hospitality, or call center Strong communication & negotiation skills Comfortable working in fast-paced, target-driven environments Tech-savvy with good knowledge of MS Office & online tools Ability to multitask and manage priorities effectively A proactive mindset with a focus on results and customer satisfaction

Experience in FinTech, financial services, or online payments is a strong advantage!

What Makes You Stand Out

  • You stay calm under pressure and handle sensitive financial conversations professionally
  • You are solution-oriented and take ownership of customer cases
  • You combine empathy with efficiency, especially in challenging situations

Work Model: Remote from mainland Portugal.

Why This Role?

This isn't just another customer service job — it's your gateway into the world of digital finance, where you'll gain valuable experience in payments, collections, and customer lifecycle management.

If you're looking for stability, international exposure, and career growth, this opportunity is built for you.

Ready to Apply?

Send your CV today and take the next step in your international career!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Boeva Tech's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Boeva Tech's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Boeva Tech's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.