The posting
About the Role
Carrier is seeking a proactive, hands-on HR Generalist to support a large manufacturing facility with more than 1,000 employees in Indianapolis, Indiana.
This position provides broad HR support across employee relations, labor relations, performance management, talent acquisition, employee development, and HR operations. The HR Generalist will work closely with plant leadership, frontline supervisors, union representatives, and hourly employees to promote a positive, productive, and accountable work environment.
Key Responsibilities
HR Process Coordination & Administration
- Serve as a resource for employees who need help navigating HR processes, systems, and services, connecting them with the right tools or support when needed.
- Coordinate day-to-day HR activities and employee transactions while maintaining accurate records, system information, and documentation.
- Partner across the HR team and shared services to resolve employee requests, address data or process issues, and keep HR activities moving efficiently.
Hourly Recruitment & Onboarding
- Support the hourly recruitment cycle, including onsite hiring events, candidate activities, and coordination with Talent Acquisition and plant leadership.
- Coordinate the new-hire experience from pre-employment activities through the employee's first days at the site, helping ensure new employees are prepared for a successful start.
- Lead New Hire Orientation presentations and help new employees understand the workplace, available resources, and where to go for support.
Employee Engagement & Experience
- Help bring employee engagement initiatives to life through plant events, recognition activities, communications, and other employee programs.
- Partner with HR and plant teams to coordinate activities that encourage employee participation and strengthen the overall employee experience.
- Gather employee feedback and support follow-up activities and improvements based on themes and opportunities identified.
Employee Relations Support
- Partner with the HR team to support employee relations activities by helping prepare for employee meetings and capturing clear, accurate interview notes and documentation.
- Organize and maintain employee relations records, case documentation, and employee files with a strong focus on accuracy and confidentiality.
- Provide coordination and administrative support throughout employee relations matters, helping the HR team maintain organized documentation and timely follow-up.
Required Qualifications
- Bachelors degree
- 1+ years experience in human resources
Preferred Qualifications
- HR experience in a unionized manufacturing facility with 500–1,000+ employees.
- Experience supporting high-volume hourly recruiting and onboarding.
- Familiarity with Workday or comparable HR information systems.
- Exposure to Lean manufacturing or continuous improvement practices.
- PHR or SHRM-CP certification
