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Open nowFirst seen 2 hours ago

German & English Customer Care & Technical Support Agent

CBT31 open roles

Where
Athens, Attica, Greece, Remote
Work mode
Remote
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Your applicationOpen nowGerman & English Customer Care & Technical Support AgentCBT · Athens, Attica, Greece, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CBT's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: first seen 2 hours ago

The posting

Piraeus | Remote from Greece Schedule: Monday–Sunday | 09:00–19:00 Training : 9 days, fully paid Interview Deadline:9/Nov

Salary & Compensation €1,400 gross salary per month Productivity bonus up to €250 gross per month, based on target achievement Relocation Support Full package: Flight + Hotel stay + Real estate agency fee covered Alternative package: €250 relocation allowance + Real estate agency fee covered (ideal if you travel by car or arrange your own stay) About the Project You will join an international customer support project representing the UK & Europe division of Breville Group Limited, a globally recognized Australian brand producing high-quality home appliances, best known for its premium coffee machines and coffee grinders. Customer Experts provide after-sales customer care and basic technical support for Breville products, assisting customers mainly from the UK and Ireland, as well as French-speaking markets across Europe. All customer interactions are handled via phone, email, and chat, using Salesforce as the main support tool.

Your Responsibilities Provide Customer Care and Technical Support via inbound and outbound calls, email, and chat Handle after-sales inquiries and basic troubleshooting for coffee machines and grinders Support customers with common scenarios such as: Coffee machine or grinder not functioning properly Delivery-related issues Refund requests and order inquiries Ensure high-quality customer experience and accurate case documentation Work towards productivity and quality targets

Candidate Profile Experience: No previous experience required Customer service experience is considered a plus Languages: French: German (C1 or native level) English: Good working level (minimum B2) Arabic speakers: Knowledge of the Gulf region/market is an advantage Skills & Competencies: Typing speed of at least 25 words per minute Strong communication and problem-solving skills Customer-oriented mindset and willingness to learn

Benefits & What We Offer Fully paid on-site training Work-from-home option after training Comprehensive healthcare coverage Free online Greek language courses Modern offices with comfortable break areas Employee discounts and exclusive perks A supportive, multicultural work environment Career growth and internal mobility opportunities Great Place to Work–Certified company with regular team events and initiatives Equipment & Connectivity Support Company-provided PC with multiple screens Mobile internet router supplied during onboarding (ideal if you are temporarily in a hotel or without a fixed connection)

Ready to Apply? If you are looking for a stable role, international exposure, and the opportunity to grow within a well-known global brand, this position is for you.

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    The review screen in CV Rocket: how each CV was read, round by round.

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