Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 2 hours ago

German-Speaking Customer Service Expert

CBT31 open roles

Where
Thessaloniki, Greece, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowGerman-Speaking Customer Service ExpertCBT · Thessaloniki, Greece, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CBT's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: first seen 2 hours ago

The posting

Compensation & Benefits

Competitive salary package

€1,300 gross/month × 14 payments

Plus the opportunity to significantly increase your monthly earnings through performance-related bonuses:

  • Open-End Sales Bonus: €0–€900 gross based on quarterly KPI target achievement
  • Productivity Bonus: up to €240
  • Transportation Bonus: up to €100/month, proportional to the days worked on-site after completing training

Travel Home Benefit

Flight ticket home every 6 months for every completed 6 months of tenure.

Your requested travel dates are confirmed prior to booking.

Relocation to Athens

Choose the option that works best for you:

Option 1 — Hassle-free relocation

Flight + hotel + agency fees fully covered

Option 2 — Flexible relocation support

€250 relocation allowance + agency fees covered

So you can focus on starting your new role while we help make your move to Athens easier.

Key Dates

  • Interview deadline:27-08-2026|Training Date: 03-09-2026
  • Training duration: 15 days
  • Working hours: 08:00–00:00
  • Schedule: Monday–Friday + weekends
  • Work model: On-site
  • Location: Athens

Athens, Greece | On-site

Customer Service + Sales + Technical Support

Are you a German-speaking customer service professional who enjoys solving problems, communicating with customers, and turning service conversations into sales opportunities?

Join us in Athens and become part of an international customer experience team supporting customers of a leading telecommunications brand. This is more than a standard customer support role: you'll combine customer care, technical troubleshooting, subscription renewals and cross-selling in a dynamic environment.

What You'll Do

As a Customer Expert, you will support customers through inbound calls and emails, helping them with everyday account, billing and technical questions.

Your responsibilities will include:

  • Handling inbound customer calls and emails professionally and efficiently
  • Assisting customers with questions about invoices, payments and charges
  • Providing updates regarding orders and subscriptions
  • Troubleshooting mobile-related issues, including:PIN/PUK problems Roaming and data roaming Network and connectivity issues Calling and texting difficulties Account access problems
  • Helping customers with mobile security products and services
  • Supporting subscription renewals
  • Identifying opportunities to cross-sell additional contacts, services, TV and Internet solutions
  • Working toward individual and team performance targets while maintaining excellent customer satisfaction

You can expect approximately 40 customer contacts per day outside peak periods, with the exact volume varying according to business needs.

Typical Customer Questions

You may help customers with situations such as:

Why isn't my network or data roaming working?

Why can't I access my account?

Why have I been charged for roaming when it is included in my contract?

Why was I charged this amount?

Your goal is simple: understand the issue, find the right solution, and leave the customer feeling confident and supported.

What We're Looking For

We're looking for people who combine strong communication skills with a customer-first mindset and commercial confidence.

Essential requirements

  • German: C1 level minimum — native speakers preferred
  • English: B2 level
  • Significantly advanced oral communication skills
  • Previous customer service experience
  • Sales experience is required
  • Good knowledge of mobile devices and telecommunications concepts
  • Comfortable working with KPIs, targets and performance objectives
  • Strong problem-solving and active-listening skills
  • Willingness to work on-site in Athens

The ideal candidate is someone who:

  • Enjoys speaking with customers and solving problems
  • Can explain technical information clearly and simply
  • Is confident identifying sales opportunities naturally during customer interactions
  • Remains calm and professional in challenging situations
  • Learns new products and systems quickly
  • Is motivated by measurable results and bonuses

Why Join?

This opportunity is ideal if you want to combine international customer service, sales and technical support while building your career in Greece.

You'll gain experience in:

Customer Experience Technical Support Sales Telecommunications International Business

And you'll have the opportunity to earn additional bonuses based on your performance while receiving relocation support if you're moving to Athens.

Ready for Your Next Chapter in Athens?

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against CBT's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CBT's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    CBT's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.