The posting
Location: Sofia , Bulgaria Start Date: 13 November 2026 Salary: €1,350 Gross/Month Work Model: On-Site Schedule: Monday – Friday Channels: Phone & Email Relocation Package Available
Ready for an International Career in Bulgaria?
Are you fluent in Italian and passionate about customer service? Join an international team supporting a well-known car rental brand and help customers throughout their rental journey.
You'll assist with reservations, booking changes, billing inquiries, complaints, and other customer requests while working in a dynamic, multicultural environment.
Your Responsibilities
Handle customer inquiries via phone and email Assist with bookings, cancellations, and rental information Resolve complaints and billing-related questions Manage customer cases using internal systems Document interactions and ensure customer satisfaction
Requirements
Italian – Fluent (C1–C2) English – B2 or higher
Excellent communication and problem-solving skills Customer-oriented mindset and attention to detail Ability to multitask and use different systems Previous customer service experience is an advantage, but not required
What We Offer
€1,350 Gross Monthly Salary €1,500 Gross Relocation Bonus, paid in 2 installments 21 days of company-provided accommodation Assistance with finding long-term housing Paid training and continuous support Career development and internal promotion opportunities Wellness benefits, including physiotherapy and on-site massage International and multicultural work environment
Start Your International Career Today!
Join a global team in Sofia or Plovdiv and enjoy an exciting career opportunity with relocation support and professional development.
Apply now and send us your CV!



