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Open nowFirst seen 5 days ago

German-Speaking Travel Support Advisor | Remote Greece (Flights & Hotels)

CBT31 open roles

Pay
€1,300 a month
Where
Thessaloniki, Greece, Remote
Work mode
Remote
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Your applicationOpen nowGerman-Speaking Travel Support Advisor | Remote Greece (Flights & Hotels)CBT · Thessaloniki, Greece, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CBT's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Location: Remote (Anywhere in Greece)

Job Type: Full-time, Permanent

Languages: German (C1/Native), English (B2+)

About the Opportunity

Do you love travel and want to build a career in a fast-paced, international environment? Join one of the world's largest online travel portals as a German-Speaking Travel Support Agent.

In this role, you will be the voice of a global brand, assisting travelers from all over the world with their bookings, modifications, and travel inquiries. Whether you are already based in Greece or looking to relocate, we offer a comprehensive support package and the flexibility to work from home anywhere in the country.

Your Role & Impact

You will act as the primary point of contact for travelers, ensuring they have a seamless experience from booking to arrival. Your day-to-day will involve:

  • Support & Problem Solving: Managing inquiries via phone, email, and chat regarding flights, hotels, and travel packages.
  • Booking Lifecycle Management: Handling cancellations, modifications, refunds, and payment clarifications.
  • Service Recovery: Addressing travel-related complaints with empathy and professional resolution.
  • Partner Interaction: Assisting with extranet accounts and responding to customer reviews.
  • Collaboration: Working in a multilingual environment where English is used for systems, training, and internal team communication.

What You Bring to the Team

  • Language Proficiency: Native or C1-level fluency in German (mandatory).
  • English Skills: B2+ proficiency for training, systems, and internal communication.
  • Customer-First Mindset: A passion for helping people, solving problems, and delivering excellent service.
  • Adaptability: Ability to thrive in a rotational shift environment (Monday–Friday & weekends).

What We Offer

  • Competitive Compensation: Base salary of €1,300 gross/month + performance bonuses (up to 10% of gross salary).
  • Meal Allowance: Edenred Ticket Restaurant (up to €100/month).
  • Remote Flexibility: Work from home anywhere in Greece.
  • Relocation Support (Choose your path):
  • Option 1: Flight tickets + Hotel accommodation (2 weeks) + Real estate agency fee coverage.
  • Option 2: €250 relocation allowance + Real estate agency fee coverage.
  • Training & Growth: 15 days of fully paid, in-depth training on travel systems and booking flows.
  • Benefits: Private healthcare, free online Greek language courses, and employee discounts on travel services.
  • Environment: A certified Great Place to Work with modern offices (if you choose to visit!), a multicultural culture, and ongoing career development.

The Hiring Process

  1. Application: Submit your CV today.
  2. Assessment: Complete a short German & English language assessment.
  3. Interview: Meet with our hiring team to discuss your experience and career goals.
  4. Onboarding: Start your training journey on October 23, 2026!

Are you ready to jumpstart your career in the travel industry? Apply now and let's connect!

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