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Open nowFirst seen 4 days ago

Tech Support Specialist (Italian speaking) – Lisbon

CBT31 open roles

Pay
€100 a day
Where
Lisbon, Portugal
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Your applicationOpen nowTech Support Specialist (Italian speaking) – LisbonCBT · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CBT's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Tech Support Specialist (International Team) – Lisbon

Are you a problem-solver by nature? Do you want to kickstart your career in an international environment?

We are seeking a Technical Customer Support Specialist to join our team. This isn't just a support role—it's a career accelerator where you gain experience in high-end diagnostics, client relations, and cross-channel communication.

The Mission:

You are the first line of defense for world-class domestic appliance brands. Your goal? Turning technical frustration into customer satisfaction.

  • Become the Technical Expert: Perform initial diagnostics and troubleshooting using 60+ advanced, standardized processes.
  • Omnichannel Support: Resolve inquiries with precision via phone and email.
  • Proactive Problem Solving: Don't just follow scripts—research, utilize tutorials, and find the solution before escalating.
  • Revenue Impact: Identify opportunities for cross-selling to add value to every customer interaction.
  • Master the Tech: Navigate three specialized software platforms seamlessly to manage orders, repairs, and support cases.

The Compensation Package:

We value your time and talent. Your rewards include:

  • Base Salary: €930,00/month
  • Performance Bonuses:
  • Attendance Bonus: €100.00
  • Complexity Bonus: €400.00
  • Quarterly Performance Bonus: Uncapped potential.
  • Daily Allowance: €7.63 (Net) per working day.

The Essentials:

  • Schedule: Monday – Saturday, 08:00 AM – 06:00 PM (Portuguese Time).
  • Balance: Sundays off + 1 rotational day off.
  • Location: Lisbon, Portugal

Who You Are:

  • Communicator: You speak and write with clarity and empathy.
  • Tech-Curious: You love figuring out how things work.
  • Adaptive: You can juggle three software systems while managing a phone call.
  • Resilient: You stay focused under pressure.
  • Bonus: Prior retail or sales experience is a huge plus!

Ready to join?

We review applications on a rolling basis. If you're ready to prove your skills and grow with us, click the link below to apply now.

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